I would definitely call this 'firm' in style, but for me it's absolutely perfect on that scale! It locked together easily, and is really easy to shift between couch and bed alignment. By 'really easy' I am disabled and STILL find it low grade on the energy scale to put the bed pull-out back in! It takes a bit more to pull it out, but not by a lot, honestly. Despite this, it feels sturdy and there's no risk of anything shifting without it being purposefully moved to do so, at least as far as I've been able to test. Similarly, the chaise lounge opening up for storage lifts and closes easily & feels lightweight, while still being sturdy.

Overall, it's a stylish piece that is comfortable (provided you like a firm cushion), easy to maneuver, and looks and feels high quality. I couldn't be happier!