First of all, the package was shipped in two boxes (which is understandable), but Wayfair shipped them using two different carriers which made tracking a nightmare. I received the boxes on separate days which is annoying. Second, two of the legs arrived busted. 
Wayfair’z customer service representative was friendly, and they are sending two new legs since another one was very wobbly. The couch itself (the pieces that did come in) looks really good and comfortable.

UPDATE: 10 months later and I still haven’t received the broken parts to this couch! They sent me the wrong legs twice, and a third time only sent ONE leg when I need two. And, representatives have just been passing my case around, never solving it.