Wow. Honestly an amazing product at an amazing price. Easy to set up and the quality is great. However, Wayfair made the shipping process bad. They would not provide an option to get the hot tub moved to the back patio and only wanted to drop it off on the front porch! I even offered to pay an additional amount. I contacted the local shipping company myself, and they agreed to move it at no charge at all. Great product, but horrible customer service from WayFair.