My expectations were high and perhaps for the price of the sofa, they should not have been.  The boxes all arrived in very poor condition - one piece was damaged - not worth the effort to re-pack and ship back --- Im sure Wayfair would have accommodated.  My husband was able to reinforce the broken piece.  This sofa is exactly what we needed - in that you build it yourself.  With the steps we had to accommodate, this was our answer.  Just know what you are getting --- plywood wrapped in material.  For us it was a budget and space issue - so it met our needs.