The mirror arrived shattered and Wayfair refused to arrange for a pick up. The customer representative even refused to escalate it to the manager to see if Wayfair can pick up the item. This mirror is too large to be disposed by the manager and Wayfair sent me a link to donate it and said the charity would pick it up for free. Which charity would ever accept a shattered mirror Even though I got a refund for the item, I still need to pay out of pocket 125 to dispose this mirror due to its size. Terrible policy and customer support.