Worst experience ever with wayfair.  I ordered 2 poufs... one came ripped and don't when replacement is coming.  The second one is no where to be found. Called purolater as wayfair told me it's my problem that I still havent received it the second one (even though the order was replaced at the same time)... purolater delivered one but they needed my address corrected for the second delivery. 
I made sure the address was right but still no second pouf.