I received a replacement couch BUT it came exactly like the first one with these flaws as shown in the picture. The couch has deep wrinkles that do not come out. These wrinkles are not attractive and they do not come out after letting it air out. These are permanent flaws in the velvet. Disappointed with the quality. The only good thing is that it was easy to put together and is comfortable. However, it is short so it's only nice as a loveseat but not a couch to lay down and relax.