Now that we're working from home, I needed a comfortable chair to work on.  I love the wide seat.  The back rest is comfortable.  The arms of the chair, however, are a bit loose.  The screws on the one side actually fell out, and I almost fell off.  I lose one of the screws, so I'll have to buy a new one.  The cushion on the seat could be softer (especially after sitting down all day!).  The massager isn't very strong (more like a BUZZZ), so I don't bother because it's loud and annoying.  Overall, pretty good chair.