Shipping box was not damaged or open. When I unboxed the pieces to begin assembly I could not find any paperwork. No shipping invoice. No warranty or product information. And most importantly, no assembly instructions. I consider myself to be fairly capable at diy assembly and this didn’t appear that complicated so I jumped in. It was simple to figure out proper assembly, however it’s difficult to assemble poor quality products. This bench is very disappointing. Quality of the materials does not justify the price. There were blemishes in the finish, scratches in the wood, and trying to screw into it was near impossible to do without over-drilling. Sadly, I cannot recommend this product.