It took close to a month to get our new bed but it was worth the wait. We paid extra for the bed to be put where we wanted it and it was worth the extra money. They were quick and removed all of the packing material. We bought this for our condo and have had many neighbors in to see it and all loved the look of it. I waited until we had someone use the bed before doing this review and we were told it was good to sleep on. As many have said the only problem was one of the latches came broken. My husband fixed it right away. All and all this was a great purchase for our needs.