Despite of the fact that the product is made of a good quality wood, it came in with a defect. The storage drawers are not properly installed and do not close/slide in the way it should. I've tried to send a message for a defect item, but there is no option for that. I'm stuck with it or it will cost me $140 for a return. Is this fair? NO. Maybe customer service will help me out on this. I hope they're nice enough to see my point. I am an old customer of Wayfair, often buying products from them. Never encountered this without reasonable options.