I love it because it's not unattractive, and my cats love it because, well who really knows with cats? But they both use it and it quickly became clear that the little cubby is their favorite spot (I wish it had 2 for that reason!). Two minor quibbles: both cats have gotten their claws stuck in the elastic that secures the pads to the shelves, resulting in freakouts. I'm going to add velcro strips instead. And most of the screws are able to be screwed in flush (and covered with the supplied matching wood grain stickers, nice touch), but one of them didn't have a routed out area like the others, so it doesn't quite sit flush. All in all though, happy with the purchase!