I purchased my bed-frame on a Friday i was told my shipping will take 3-5 business days. My bed-frame came the following Monday  5 stars to Way-fair. However when i receive the bed-frame the side bars was uneven, i was so disappointed. Lucky with Way-fair Guaranteed ,  Way-fair company was able to send me a replacements free of charge. Overall Way-fair is a great reliable business that I would recommend despite the one mistake they have made since iv been a customer