Ordered 2 sets of these October 9th, got only one box on the 11th. Confused as to where the other box was, I called customer care the following day and they stated that they had only shipped one box out, put one tracking number on one box, therefore they missed my second box completely. Had I not called to report the missing box wayfair would of had no idea because of the one tracking label. Got an email on the 16th stating I would get them the 22nd. Get an email again today stating now they won't be here till the 28th because they are now back ordered, which they weren't when I had ordered them. When I spoke with customer care they said they became back ordered the 19th. I ordered the 9th. So if you buy more then one set good luck getting the second set. Stools are great and easy to put together. Husband did it fairly quickly. This was my first item I had ever purchased at wayfair, and has been a very unpleasant experience.