Rug came three days earlier than stated in online delivery notice but was a pleasant surprise. Delivery was made inside the door but when unrolled had two puncture holes through rug. (apparently from fork lift) Too heavy to return on my own - we had the holes repaired and now can't be detected. Also, had a musty smell not on other wool rugs we've purchased.

Pros: Colors are true to online photo.
Cons: Rug had two "fork lift" puncture/holes we had repaired and strange musty smell.