One stool was obviously packed broken at the factory. So, that was disappointing when we opened the box but knew that Wayfair would send a replacement. I sent an e-mail with pics and received an e-mail that they were ordering a replacement. Meanwhile, we put together the other stool. The seat is comfortable but this is not a sturdy design and there is no easy way to sure it up. I notified Wayfair that we didn't want the replacement stool and asked them to cancel the order. They did that and issued a refund. There are a lot of choices in bar stools that have this look. Order one of the other products.