This is a great chair! Firm seat but not too firm. It’s still very comfortable to sit in. The back pillow is removable so you can fluff and adjust as needed. The swivel motion is really smooth. The only small caveat I have is the upholstery fabric is like a slip cover, so it can pull and wrinkle occasionally (4th picture of arms for example). It’s easy enough to tug down and straighten out, but with kids playing on it all day, I can foresee it becoming a nuisance.