My box of parts arrived on time and for a very good price. Still, it was just a box of parts (with very good instructions - better than IKEA.) Upon inspecting the parts, I found that (a) the quality of the parts appeared to be fairly nice, (b) the instructions are really good, and (c) one of the most important parts of the piece was defective (cracked and unusable). I contacted the manufacturer, as stated in the directions, and they were extremely responsive. (I emailed on Sunday and got a response on Monday that they were rushing my piece to me.) So, I guess that, for the price, I will end up with a moderately nice, inexpensive, and attractive piece of furniture and I'm good with that. It does look like the finished product will be as nice as the picture. But, in the meantime, the pile of parts sits in my living room, waiting for the replacement. (If the shipping is as responsive as the manufacturer, I suspect it will be here by tomorrow.)