I expected more from one of the most expensive coffee makers out there.  Filling the coffee reservoir is still a pain.  If you have it under a cabinet you must pull it out, lift the lid, then wrangle your full carafe over it the same way you would with the cheapest coffee makers available.  The water filter stick is located in the one semi-convenient spot, making filling that much more precarious.  If you use the carafe with the top on it leaks out the side of the lid almost as much as it pours out.  The plastic also seems really chintzy.  Overall I expected more out of a coffeemaker that retails for $230.  I got it because I liked the convenience of the K-cup during the work week and the volume of a carafe for weekends.  If I had to do it again I'd probably go with the Ninja Specialty instead, even though it doesn't to K-cups.