Echo what others have said - looks just like the picture and is beautiful.  It is QUITE firm but I guess I'm in the minority because I actually like that vs. sinking into a chair.  Very easy assembly, not a lot of waste in the packaging, and very fast delivery.  I have one very minor complaint.  I ordered two chairs and while the way the pattern of the fabric is set on the chairs is the same (just as pictured), the lumbar pillows are different - one is much more of the gray part of the fabric and the other is much more of the white part.  Easily solved with different lumbar pillows if my OCD gets the better of me, and not a problem at all if you only get one chair, but it's the reason for 4 stars instead of 5.