Product was damaged.  The cushion was torn but replaced within 2 weeks.  It was usable for the large family event that we needed it for.  The only thing I would suggest when putting this together is to use some sort of glue when screwing in the legs.  They become loose after a while and I noticed it because the chair became a little wobbly.  It is priced right for what we needed at the time.(additional seating) for a large family while gathered around the Christmas Tree.