Well I must say I AM SO HAPPY WITH THIS CHAIR AND YOUR SERVICES!!! I read all the messages people had written some good some with complaints about damaged items on the chair. I live in Canada and I had to pay way more with the US exchange and worried about it being returned. 
It came ON TIME, NOT DAMAGED at all and I put it together in good time -I did put the back on backwards at first!! ha ha 
It was packaged great and the chair is lovely, so cool in my living room and I just am so HAPPY I ordered from you. Initially I worried about problems and emailed your business and got a nice note back trying to reassure me. Thanks again -I even found the perfect pillow for it!