Free shipping, showed up on the doorstep in 1 1/2 days. Replaced another Krups model that arrived damaged. Contacted Customer Service, the model no longer on website so received a credit. The person suggested this model as a replacement, along with a 10% discount. I must say that the woman in Wayfair's customer service was the most courteous and accommodating person I ever dealt with in any store, wish I wrote down her name to send the company an e-mail.. Wayfair-keep up the good work.
The coffee maker is exactly as described, the usual excellent Krups workmanship and brews great coffee. Easy to use and just the right size for the counter.

Pros: Great size, stylish and great brews coffee.
Cons: None