I purchased this Feb 2022 and up until now it has been my favorite vacuum. I love that hair never gets stuck around the brushes!  I have never had a problem with the suction or the battery life. I use it every day, but I guess that wasn't what it was designed for.  My head now has a short and that is not covered under the limited warranty.  I would have never thought that the main part of the vacuum would not be covered.  Also, the felt underneath has worn out which I expected, and the brushes are wearing down.  I have the older model ic162 and I have had it for years and the vacuum head has not worn down, the rest of the vacuum has tape holding it together in some places, but it is five years. I guess they don't make them like they used too but I am still please with the suction.