It's ok.  The ice comes out REALLY wet as soon as it drops, so even though I remove it as soon as it drops, it freezes together once I've moved it to the freezer and I have to use a steel scoop to bust it apart.  Also, keep in mind, this particular ice maker does not have a "freezer" feature to keep the ice from melting while you wait for the whole cycle to finish, so you must remove each batch of ice as it drops so it doesn't melt completely.