I ordered two of these in twin size for my sons to use in their shared room.  I was wary to place the order because when I ordered a similar king size bed from a competing website last year it arrived completely damaged - twice!  However, I was very impressed when these arrived yesterday.  The four boxes of pieces were packed and delivered on a pallet and sandwiched between two additional pallets - safe and in perfect condition.  The beds were easy to put together (I did it myself in about 45 minutes) and look great.