I have given Way-not-fair the opportunity to make things right.  I ordered this product. It says 3" center to center and then for the size of the product it says 5 1/2" center to center which is what I needed.  There is nothing on this item that measures 3".  I received pulls that were 3 3/4" center to center.  I immediately started the return process, which is absolutely ridiculous what you have to go through to do that.  I then get charged shipping to send it back.  I tried to chat with "customer service" about this and was basically being told that they sent the right product and that i'm wrong.  After getting ignored by the first person, switched to another person and next thing you know, close to an hour had passed and I had other obligations to deal with.  I was in circles with the people that were giving me (lack of) customer service.  I recommend not doing business with wayfair if you can help it.