I was very skeptical about making such an investment in a coffee maker. I read the reviews, and the one that convinced me to purchase was the guy saying how skeptical he was as well but it was the best coffee he ever had. Ours arrived, I made a pot of coffee and oh my goodness!!!! Magical! It is truly the best testing coffee!!! It’s like it came from a coffee house. Amazing!!!! It uses less coffee grounds, richer flavor, great features, the list goes on. Best purchase I’ve made! Well done, Ninja, well done!