I received & installed a couple months ago.  Shipped to my rural home-  ordered white but received SS.  Also 1 rack came with track fallen apart & ball bearings loose in oven.  Kucht has since sent me the proper white door & kick plate but now I must install.  And I'll have an extra oven door to store -  I'm still awaiting the replacement rack which is on back order.  
A couple of the knobs don't function well on initial lighting -  get a bit stuck and hard to get burner lit.  Once lit it operates well.  My only other complaint is the knobs get very hot when you use the oven-  almost too hot to touch.  
the customer service was easy to use and very helpful / responsive-  so that's good.