Looks really nice but is clumsy to operate. The extension arm does not slide smoothly and it is quite difficult to engage the lock on the lower arm. It takes a fair amount of winding pressure to fully engage the umbrella so that it is not dangling and swinging in the breeze. Additionally, item arrived with one of the plastic gear covers broken. The shipping packaging was flimsy and in quite bad shape when it arrived at my door. The instruction set is not clear and relies on poorly taken photographs to guide assembly. Overall, I am not enthused about this purchase. It seems to be a poorly designed and constructed item.