Before it started leaking it made ice cream beautifully. I received it as a gift and don't know where it was purchased so can't return it. I did like that I didn't have to buy a separate ice cream maker appliance, I could just buy an attachment for my professional KitchenAid mixer. And to the reviewer that gave this one star because she didn't have the KitchenAid mixer, yes you need to have a mixer.This is an attachment (not a stand-alone ice cream maker). An attachment meaning it attaches to something, like a KITCHENAID mixer. And you didn't see the picture on the box and think, how would this work? I think it's best you just buy some already made ice cream. Don't rate a product you didn't use.