gazebo came with only half of the hardware needed to assemble it.  Your associate told me that the parts could not be replaced for some reason and discounted the purchase 30% and said that was all he could do.  Now I'm supposed to find my own parts, what a joke last purchase.  I wouldn't have purchased the same item in the store for a 30% discount due to missing parts.  You have your customer over a barrel.  I couldn't send it back, but I guess you know that.  Is this the new way we do business these days?