This will be the third set of Toilet Brushes that are being sent back for a warranty claim, the items are of low quality stainless and as such rusted near the base of the shaft where it screws/connects to the brush head. Simple Human's return process, i.e. ship the entire item to California (5+ days) once received then ships out new item (5+ days) taking a 2 week turnaround time to eventually start the whole process in a few weeks since it is clearly a manufacturing flaw. The brushes themselves were not left in water nor cleaned with harsh chemicals, I've done several trials as well as precautions to eliminate the possibility of User Error or Self Inflicted product damage.

Simple Human, makes beautiful ergonomically designed items, however the quality of their materials involved i.e. steel needs to be upgraded especially where water applications are present. Buyer Beware.