I've received this chair a couple weeks ago and at first, I wasn't too sure about the chair, it was hard the lumbar pillow was uncomfortable(still is), pretty much it wasn't the greatest experience for the first couple of days however after the first week I've warmed up to it the chair feels good to sit in for long work or gaming sessions however there are a couple things that have become an issue first off the gas lift started sinking on me after a couple days of sitting its starting to become a nuisance I may have to get it replaced. other than the lumbar pillow which is insane to get used to the chair is great if you're looking for a soft chair to sit in I won't recommend this chair however if that doesn't matter to you then you should consider this chair for purchase.