The 2 men that delivered it where nice and professional. I had them place all 7 huge boxes outside in our drive way. I opened each box and moved it into the house. I had started to put it together & quickly realized it over my head. My husband had to get his power tools out. He had to drill some holes that where drilled out all the way. All in all not a huge deal. Took around an hour to get it together. We live in a small house an wanted something that would works years down the road. My daughters are 2yrs & 4 yrs old. So I didn't want to buy the twin size bunk beds just to buy full size beds a few years later. Let's face it beds are expensive! They both slept on the bottom bed for 2 months. Over Christmas break I allowed them to sleep on top. They LOVE it! I'm please with it as far now. fyi: we also decided to buy SleepNumber mattress (p5) for it.