I ORDERED THIS BED FOR MY DAUGHTERS 1ST BIRTHDAY GIFT. WELL WHEN I RECEIVED THE BOX LOOKED LIKE IT WAS DAMAGED.WHEN I OPENED THE INSTRUCTIONS LOOKED LIKE A DOG CHEWED UP AND THAN WE REALIZED THERE WHERE NO SCREWS TO ASSEMBLE. PART OF THE HEADBOARD LOOKS BANGED UP ALSO. I GOT MY REPLACEMENT SCREWS 2 WEEKS LATER. THEN WHEN WE TRIED TO PUT TOGETHER WE COULDNT BECAUSE THE SCREWS WHERE TO SMALL TO ATTACH THE HEADBOARD TO THE RAILING. I WAS TIRED OF WAITING BY THIS TIME MY DAUGHTERS BIRTHDAY HAD COME AND GONE. SO I PURCHASED SCREWS AT [...] TO ASSEMBLE THE BED. CUTE BED BUT THIS COMPANY IS HORRIBLE!! IN TOTAL I WAITED A MONTH FOR THIS BED WHICH CAME INCOMPLETE AND DAMAGED.