I was very excited to receive this product. Most of my house has tile floors. Keeping them clean is a huge pain and takes a lot of work. Normally I am on my knees scrubbing the floor and grout by hand. I am way too old to be doing this anymore. Along comes the Crosswave Hydrosteam cleaner and BAM! My life is instantly easier. I love how it heats up the water to help scrub off sticky stuff that might have spilled on the floor. I have 4!kids, so sometimes that is a daily occurrence. It's quick to set up. Quick to use! No longer do I need to sweep all of the tile before I scrub. This machine does it for me! There are only 2 cons that I can currently think of. I wish it held more water, and I wish it could scrub my grout lines a little bit harder. Other than that, this thing is a time (and my knees and back) saver.