It has only been operating for a few days but we love this wine cooler! Arrived on time but box was upside down so I was worried about operation. We let it sit upright for 24 hours prior to plugging it in and another day prior to loading. The unit is true to temperature and is basically silent which is fantastic! It would be great to have more instructions-we have not been able to figure out where the smaller clear plastic catch container goes and there is nothing on Newair’s website either. Can anyone help us? Looking forward to years of enjoyment!