Love this electric stove, glass front feature design appears realistic like a real wood burning stove. It was packaged nicely however one the pins that holds the tempered glass was broken. We restored a Victorian home and are using  this in our room family room where we can close off the room from the rest of the house. The flames work independent from heat, it doesn’t bother me that you have to manually set the temperature like an ugly space heater, this does the job and looks nice. The cats and dogs love it too!