This item was new  missing 4 pieces from the manufacturer.  Upon receipt of my returning this item I might not get my entire amount refunded. This is my 1st  last Wayfair purchase. Im really tired of poor quality control from everywhere. It just seems like no one cares anymore  all they want is our . Companies need to earn my business.  I write reviews regularly  read them prior to a purchase. Unfortunately big biz dont care. There are plenty of suckers all over this planet they can get money from. My poor dog has to wait now for her next stoller. I hope I found a better one. Its coming from the same country so who knows if its any good either. Ill update my review after I receive my 100 REFUND. 1 STAR IS FOR WAYFAIR A BIG FAT ZETO FOR THE MANUFACTURER ONLY BECAUSE I HAVE TO PROVIDE A RATING