I haven’t assembled my cage as yet but this is just one of two items I purchased at wayfair. The cage is exactly what I wanted. My second item a wine cooler, was delivered by the shipping company to a different address, the reason why I’m telling you this is because  wayfair customer service was outstanding. I received a replacement the next day, brand new. The first one was ultimately retrieved & returned to wayfair. I was really impressed by their customer service & their ability to please the customer, thank you!