I wanted this so bad but I’m thinking of returning it. The concept is perfect but lacks so much. First of all the coffee it makes just doesn’t taste good. It’s tastes more like the leftover coffee at the bottom of a carafe to be honest. I have tried four different types of coffee beans in hopes of it being better but it is not. The coffee on other review videos has looked so hot and steamy but my coffee is not hot at all. It is warm but not hot and definitely not steamy like I like it. And yes, I did turn the  temp setting up to 3, its highest setting. 
Clean up is needed often and it is so messy. Every time you pull the front part off to get to the water run off container and the coffee grind container to empty them, it spills all the dirtiness all over the inside of the machine and all over the counter. I have tried to open it carefully and slowly and there is just no preventing it. I want this machine to be great. De’ Longhi just needs to change some things to tweak out the flaws.