We ordered 6 of these rugs including three 1 to4' runners to do our stair case. The rugs are very thick and of good quality. Ours were packaged well without damage. All were delivered in a timely manner. I had read others' reviews and was aware that the color of the rug is not as shown or described on the web site. It is a golden brown with black spots. In certain light the spots are not a true deep black color. This was the color I needed rather than a yellow background so the rugs look great in our home. Very good quality for the price.