The product itself seemed fine. I had to return it, though, because it did not fit my needs. It was not clear to me from the web info that the Bunkie Board was made of wood slats that went sideways. I thought it was either solid or went lengthwise. Perhaps I mis-read the info. I wanted to cover the metal sideways slats on my bedframe, but these wood slats just fell in between and created more lumps. Maybe the description could be clearer? Or maybe I didn't read it properly.