I use this drawer under the sink in my bathroom. I have hard time bending over and reaching in hard to reach corners. This drawer helps with that. It opens and closes very smoothly. The borders help with things not falling over. At first my thought was that it would be better to have a solid bottom, but then I realized that places like bathroom cabinets have a lot of liquid substances that are stored in the cabinets and if something gets spilled you wont ve able to see it if the bottom of the drawer is solid.
So far, I have no complaints about the drawer. It serves the purpose well.