I bought this toaster oven a few months ago and I'm proud to say it works so well! I've read a lot of reviews about it and most were bad. Well, considering most of the people who left negative reviews did not read the manual like you're suppose to. I just cooked a whole lasagna for my family in mine!!! And it tastes so much better than in the regular old oven. I think people need to know what they r doing instead of being mad about what it's not gonna do. Thanks Black & Decker, another year and another great product!