This was a replacement of a 12 yr Frigidaire Professional OTR that was repaired at least 6 times (including the motherboard). The last time it broke it was going to cost as much as this new unit so we finally let it go. It doesn’t exactly match our other professional appliances but it’s still esthetically pleasing. It was easy to install and works great. The buttons are pretty sensitive (in a good way), you barely press them and they activate. It has a good amount of features without being fussy and is very user friendly. I read hundreds of reviews and chose this one for its high rating and agree with the positive comments. The led light is super bright and is a vast improvement over our old unit. The other nice feature is it has a bright white interior. Many of the newer units have dark interiors, this is a personal preference though. We’ve been using it for about 3 weeks now so can’t speak to longevity but so far so good.