Ordered this couch and was very excited to put it in my new home. I was only sent half of the couch and it has been AWFUL dealing with Wayfair. I have called at least 6 times (they say its the manufacturer's fault and I had to wait 24-48 hours to hear from them). Well, I never heard from them and they supposedly are sending the pieces separate in a few days after calling Wayfair 6 separate times (not holding my breath). I can't believe I paid 1500 for half a couch that I can't even use. Wayfair has not offered to send me any compensation for all of this headache or even simply a replacement couch. I am not even sure how a huge company only sent me half a couch and marked it as "completed". What I do have is beautiful and comfortable but will update review if it becomes a more positive experience. Very sad and disappointed.