The sectional, one it arrived, is amazing and so comfortable. It was exactly what I was wanting. If the delivery service had been better the stars would have been higher. The delivery service was the most horrible experience I have had. They missed the first window because they forgot they didn't receive the sectional but never bothered to let me know. Communication was horrible, and though this was not the fault of Wayfair itself, it is a company that is contracted with them so the experience reflects poorly on them as well. The second attempt the couch was delivered after the appointed time and with the delivery people not sure that they were delivering the correct sectional. After this experience it is very unlikely that I will ever order furniture with Wayfair again.