Could not be happier with both the actual sofa and the delivery process. Delivery went exactly as promised and they had no problem bringing it up two flights of stairs.

Sofa is more of a blue-grey than strictly grey as other comments indicate. Texture is almost a corduroy and very nice. Cushions are firm and the back is quite plush. It comes with plastic feet you need to drill in yourself - I will be replacing these with wooden feet from the hardware store.

Could not be happier!!