This feels chintzy and cheap compared to the other furniture items we've ordered.  The upholstery is cheap and so is the construction.  Where the pieces are connected, it is loose and wobbles every time someone plops down on it.  I fear it won't last long, with basic use by a family with kids.  This is in our rec room, so it will get a lot of use.  

Also, I thought I was getting the lighter grey/taupe colored one, but we received the dark grey one.  However, we received the pillows of the lighter couch color so they do not match the couch we received.

I haven't notified Joss & Main yet, but based on my experience, they'll do the right thing.