This couch is gorgeous, firm but comfortable. The color I got was NOT the one I ordered (Granite and Oatmeal have the wrong photos uploaded in the first frame, I called and confirmed with an agent but still got the wrong color) but it worked in my favor because I have cats and the flat grey granite would have been destroyed immediately. The oatmeal is more grainy and doesn't show where the cats have clawed at the cushions. Overall very satisfied, but 4 starts because of the confusion over color!