We were so excited to get our new bed. Don’t think just because it’s in a box though that it isn’t heavy, we needed to use a 2 wheeler to get it into the house. It was fairly easy to unpack and there was absolutely no smell. I will say I thought it would be softer but that doesn’t matter because for the first time in years I am able to get up without any back pain. This mattress is worth every penny. We love it.