Poor product design. Had issues with the bedframe itself, and similar issues with this headboard. The product is cheaply made, comes with multiple dents/dings/scratches, and sometimes warped boards, making the assembly process difficult. This manufacturer is a terrible brand I am discovering. However, with all of the issues I've had, Wayfair.com has been a complete blessing, offering to replace damaged items as quickly as possible. I will definitely purchase from them in the future, however, a brand other than them.