I like the chairs, and they work well for me. I ordered 4 sets of 2. One of the sets I received was clearly used, it had felt pads on the feet, the screw holes were stripped and all the hardware were in a ziplock baggie vs. packaged from the manufacturer. I called Wayfair and their customer service was outstanding and they are taking care of the issue. Chairs are sturdy and look great. Very happy with the product despite a less than perfect purchase experience. I would buy them again!