I recently moved to a new state and live on my own. The item was delivered to my doorman instead of straight to my apartment. I had to go down to pick it up but it was too heavy for me to carry up to my apartment so I had to take the items out the box and carry them individually up to my apartment. I discarded the box and tried to figure out how to put the headboard together. The instructions were confusing, then I saw it said you need 3 people in order to assemble the frame. I don’t have 3 people so I called Wayfair to add assembly. Assembly wasn’t available and I was informed that I couldn’t return the item because I no longer had the box. So now I’m just stuck with it with no way to put it together. I feel when I order from Wayfair I always end up incredibly frustrated.