We ordered two of these beds.  While they look great...one piece on each of the beds arrived broken in the box.  It took two beds to build one, so we had to order 4 beds to build two based on the same part being broken in each box (there are 2 of these parts in each box and only one of them arrived broken).  It has been a long process to finally get what we needed to build 2 beds.  While Wayfair customer service took care of us, this process has been cumbersome, tiresome, and elongated.  It has been a pain!!