I had a similar situation as others, the first order came in chipped (very noticeable) so they sent another one and it was also chipped (this time a bit less noticeable so we just decided to keep it to avoid the hassle of returning). I would say that this product is worth a lot less than they are selling it for. If there are this many products that are being delivered in some kind of damaged way, the materials must be poor quality and sloppy production.