This bed was arrived faster than expected. The reason I didn’t give it a 5 star rating was bc part ‘b’ could fit and align with the holes provided. Called customer service the same day I was assembling my sons bed, rep was amazing! She stayed on the phone while I made certain the remaining holes with the other pieces aligned before she requested for the new parts were to be shipped out. She also gave me a coupon for my troubles. New parts finally arrived (1.5 to 2 week wait) but I haven’t assembled with kids being homeschooled during this COVID pandemic. Will assemble over the weekend. 

As you can see my son loves his new bed. So much room below (he uses it a a “hiding fort” lol)