I bought this desk about 40 days ago. And one day the motor suddenly stopped working. I contacted Wayfair customer service representative, and was told that this desk could not be returned because it is beyond 30 days. But I can contact the manufacturer for the repair because it is still within one year warranty. I shoot an email to the manufacturer to ask for repair or replacement with a new motor. The manufacturer is very friendly. They agreed to send me a totally new desk for the replacement without the need to return the old desk. They sent the new desk to me within 3 days. I installed it. And it is working perfectly. I am totally satisfied with the service! Strongly recommend this desk!