Looks good for a lower price bed; however, parts were scratched and 2 bed knobs were broken so that they don't completely connect to the rail. The knobs were loosely packaged together in one box and not wrapped. Also, knobs and parts of railing were slightly scratched. Easier to accept partial reimbursement option that was offered rather than disassemble the bed and hassle of returning.  Will be doing at home fixes for these problems.  Bed is used as a guest bed, so it will not be used much.  However, if it were for main living, I would have pursued a complete reimbursement/return.