The bed took over a month to ship and arrived in a pretty beat up box. Almost every piece has a scratch or dent and it seems like it was taken out of the box before it arrived to my house. I did contact Wayfair customer support and they have me a voucher, which I was very happy about. Overall, pretty good bed and I don’t have any complaints. Even though there are scratches I don’t really notice them and it was pretty easy to put together by myself.