so heavy and the returns are so confusing. I logged a return and received my money back before even dropping the item off. I received ABSOLUTELY no guidance as to how to return the item. I have no address as to where to return it and they offered no free collection for the item too be returned. SO SO DISAPPOINTED I AM STUCK WITH THIS HUGE PIECE OF FURNITURE in my apartment. HELP HELP.  I a fully online store needs a better return process HONESTLY. 0/10. NEVER EVER AGAIN!!