The shipment arrived within a reasonable amount of time and without any damage. After the standard check to see that everything was in order, assembling this product took approximately forty-five minutes to an hour for the three stools that I ordered. The counter/bar stool quality is without question very good. The only knock that I have is the back(s) could have been two or three inches higher and the seating surface a little larger to bring it in line with the additional inches to the back. This is my reason for the lose of one star.