We purchased 6 of these stools for a kitchen remodel. They remained in boxes for about 3 months until we were ready to use them. Within a year the plastic "feet" on the bottom of the chair legs began to crumble off. These "feet" keep the chairs LEVEL and from SCRATCHING the floor! Wayfair sent me to the manufacturer who stated they do not deal with end users. Wayfair stated that the stools are out of warranty and will not replace them. I just asked to PURCHASE the new "feet" at my own cost so I can continue to use the stools! Disappointed in Wayfair's customer service and ultimately the quality of the product. Pictured both broken and in-tact stool feet. After some back in forth, the manufacturer sent new plastic pieces for the feet to repair the broken pieces plus some extras. I've updated my review accordingly.