This rug was exactly what I wanted. It is very soft and great quality. Although the original one I ordered was delivered damaged. Wayfair addressed my issue and sent me a new one the next day. For my convenience, I didn't even need to send the damaged one back. I could keep it or donate it. As far as I'm concerned, Wayfair's customer service is TOP NOTCH! I will definitely recommend them to my friends and family.

Pros: Great Value, Quality, Rug looks just like the picture
Cons: None