The binding/braiding on two sides of the rug were damaged/incomplete/frayed.  I did not return the rug because when I ordered, you only had 2 left, it was for a special event--time was of the essence, & it was just too cumbersome for a Senior Citizen to lug to the FedEx for return (to say nothing of it not fitting in my car).  I would expect that Wayfair would credit a reasonable portion of the rug cost back to my credit card.  To discuss this matter, I can reached at:  301-675-2181, if no answer, please leave a message.  Thank