My first order was for 2 stools. Beautiful! Delivered a day ahead of schedule.  So pleased decided to order 2 more stools.  When they arrived, 1 stool was very nice.  However, the other stool was not so perfect.  The leather pad was a lot smaller than the ring edge. I phoned customer service, they said they would send a replacement stool.  Well, when it arrived, I was once more disppointed with the product.  Again, the cushion was too small for the ring edge.  I notified customer service through email this time with photos. I have not even heard from them.
The photo is of the inferior product. My husband checked the ring, it is NOT out of round. The second photo shows what an acceptable beautiful product looks like.