The tower isn't quite what I expected it to be just going off the online picture and description.  It's much shorter than I expected it to be and the quality is just so-so.  I didn't pay all that much for it and didn't expect it to be top of the line, but I guess I probably had high hopes.  It was very easy to put together.  Amazingly easy, actually.  It's functional for what I was needing.  I really couldn't rate it higher than a 3 out of 5.  Now, if I were rating the customer service I received?  That would be an 8 out of 5!  The service is amazing and some of the best I've ever encountered.