The chair is gorgeous!  It is definitely a "washed" pink, as it is not quite as pink as the photo and almost faded in places...I like it a lot, actually, just wanted to try and clarify.  It came very well packaged...even though the box arrived looking like it was dropped off a mountain, the protection around the chair and legs was great.  Now for the cushions...it's on the firm side (not too firm), but it seems like one that will soften up with use and I like that.  Definitely a great chair for the price point and if it came in other colors in my decor, I would order more!