We love this coffeemaker. For years we have used a Keurig coffee maker, where we loved the coffee, it was becoming a hassle and quite expensive.  This coffee maker is one our daughter has and while visiting her, we become quite excited for our morning coffee.  Thus, the reason we ordered one when arriving back home.  This coffee maker is very easy to use and you can switch between ground coffee or coffee beans.  Waking up to the smell of freshly brewed  coffee is a slice of heaven. Devenny N.