I received this machine as a gift about 5 weeks ago. Game changer.. My husband and I never owned a coffee pot. we were tea or soda drinkers. We gave up soda and switched to tea but it just didn't have that morning kick so my doctor suggested a cup of coffee in the morning. I started to enjoy iced coffee. When I caught wind of these little gem, I knew I needed it Long story short its phenomenal. I love the 1 cup ease and the ability to make iced or hot and frappes and add my own flavors is truly a money savor. Its easy to clean and easy to use. HOWEVER... THERE IS AN ISSUE.. DAY 32 ... woke up to make a cup of coffee and NO POWER. ITS DEAD. I am giving this baby a solid 5 and I hope the young man on the other end of the phone can get me a new one real quick.