Ordered these on sale for Memorial Day for a great price! The set arrived 4 days ahead of the original estimated arrival but arrived broken in transit. It was disheartening as the shelves looked great minus the physical damages (crack across the back support beam and damages to the parts that hold the wine glasses) so I reached out to customer service via the website portal. I was walked through reporting the damaged items, uploading photos, and was shipped a new set which arrived 4 days later. What blew my mind was they didn’t ask for the broken ones back — they literally said to either dispose or donate them. Bravo. Now I feel like I got 4 shelves for a steal as the broken parts can be replaced with a little effort, but you made a customer for life! We found Wayfair word of mouth after receiving a rollout cutting board countertop as a housewarming gift that we love! Appreciate Wayfair for helping the customer!