I bought this around a month ago and use it everyday.  Absolutely love it.  It’s pretty much mistake proof.  Easy to clean!   However, don’t count in getting those extra bonus things.  I didn’t.  Even called Ninja to ask where the muffin pan was, supposed to send it right out.  That’s been 3 weeks ago.  Silence.  I still love the Smart Oven, just a little disappointed.