I had a model 3501 that quit steaming, so I ordered this one, also model 3501, as a replacement. My previous steam mop came with the triangular attachment and the carpet attachment as well as two pads for each. The previous model also had a nice, long cord and a much larger water reservoir. This model, which is accurately described on this site, comes with none of that even though they share a model number. The description tells you exactly what comes with this unit: the mop, ONE pad, a 20' cord, and nothing else. Just don't expect more than what's listed. The unit cleans hardwoods, laminate, and vinyl to perfection!

Pros: easy assembly, heats quickly, cleans floors well
Cons: small water reservoir, short cord, only one pad included