We’ve had this machine for about a month and so far it’s been great. Easy and intuitive to use. This is the highest quality automatic espresso drink machine we’ve ever tried. The espresso, americano, cappuccino, and long options are fantastic. We haven’t yet tried the ice coffee. Our only issue, which is minor, is that the regular coffee is good, but only serves a very small cup. If you increase the cup size it is too weak. However, we purchases this for espresso-based drinks and this machine is all we wanted and more.