Bought this in April and LOVED it. Used it a LOT. HOWEVER, end of September, I got an error message and when I looked it up, it said "The NTC Sensor may not b working. This issue can not be corrected. Please see the "KitchenAid Warranty and Service" sections. So I did. I called and they sent a new one. Now we will see if this one lasts more than 5 months............