We had nothing but problems with this. Parts didn’t fit. But Wayfair worked with us, sent us another and tried to explain how to put it together on the phone. But eventually communication stopped. Biggest problem was that we were trying to do this out of season. We didn’t have a tree there to work with. So we’ll see what happens this Christmas. I bet if we still have problems Wayfair won’t help anymore. My advice is don’t buy this thing. Too much money for too many headaches.