The foam mattress topper arrived in great shape. It was easy to unwrap and remove the protective material. It "unfolded" itself quickly and was cut very evenly. There was an odor, so it needed to be aired out. The 3"" foam was actually softer than I anticipated and with the sheet on the bed, it did not tighten at all. This made the sheet crinkle and loosen all over with the slightest pressure. I am going to try putting the mattress cover and a tighter fitting sheet over the topper to see if that helps by squashing it down. Otherwise, it is like a cloud- you sink in and stay there!