It is a beautiful piece. It looks like a real fireplace until it is turned on. The flames turn colors and cycle and we can’t figure out how to stop the cycle. We want only one color to stay on. 

I have asked the question on how to stop the flames from cycling and changing color but I was told it doesn’t change colors. Ours does. There is nothing in the paperwork and I couldn’t find any info on YouTube. 

We even paid extra warranty. 
SIGH

If we get this resolved my review would change.