At first it was a little hard to use, I had better luck using the upholstery attachments to suck the water back up. But once I started to get it up I used the vacuum part. It does do the job! I went over the carpet with my regular vacuum then over it with the Hoover carpet cleaner and it got more pet hair! It works great and I love the fact it let's out heat with the vacuum so it dries faster!