The handyman sent to my home was great. I personally give him 5 stars. The 3 stars are because I feel the fee for the item I ordered was entirely to high. The handyman was here 25minutes. He may have uses 15 to actually put together the 4 piece patio set. This service was 130 and a child could have done it. The pieces literally popped together! This was an absolute waste of money. I hesitate to uses this service in the future.