My Handy professional was great. He put together my daughter’s bed precisely and in a short amount of time. My only thing is he arrived at 9:30 instead of my appointment time at 11. He said he tried to contact me, but showed me on his phone that there was no contact  information in my customer profile which was weird. Another thing is you set an appointment time as your purchasing on Wayfair and a different date and time are in the Handy app. Not very efficient, but like I said, the actual service was great.