I brought the lift-off deep cleaner and I had my doubts. It stayed in the box for a couple months and I was considering returning it , because I thought ,if it wasn't professional, nothing could clean a carpet. Well BISSELLi you proved me wrong. My carpets look great!!!! The only thing I would like to see, is a cord holder on the side of the handed. This will help prevent the cord getting caught by the rollers. Thxs again for building a great carpet cleaner!!!!