I was super happy when this chair arrived, my husband and I put it together with very little issue (just attaching the back to the base).  Chair looks just like the picture and is the perfect size for our living room.  I find the seat comfortable, firm padding, but still nice to sit in (I do use a small pillow for extra lower back support, but I do that with most chairs).  My only complaint with the chair has to do with the foot rest; like other reviewers mentioned, it can be quite difficult to put the foot rest down, I find I need to stand up and kind of kick it back into place.  This is fine for the time being, but we bought this chair as a nursing chair and I don't think I will like "kicking" the footrest back in when I am holding a newborn in my arms.  Overall I am very happy with this purchase and would recommend this others.