Great oven...I stalked this unit for months looking for an "open box" offering as I didn't mind the uncertainty.  The oven came in the original packaging with all accessories but at a substantial discount, which is what I was looking for.  In terms of performance it's been nothing short of awesome.  With the amount we're using it, and not eating out, it will more than pay for itself in a short period of time.  Extremely impressed!