Chair is firm ,but comfortable. It does seem like it may not last long. The back just doesn’t feel right sometimes when you recline. The material is already pilling on the arms.
I have had this chair 9 months and I would NOT recommend buying this. In this case,you get what you pay for. The whole right hand side is coming apart. The wood frame on the left hand side armrest broke soon after I got it. You can feel no support there. It is very cheaply made. I would have been better off spending a little more  getting a better chair. I’m going to have to replace this soon. A recliner should last more than 1 year. Very disappointed.