I liked the first one I bought well enough to purchase a second for a closet remodel.  My installation was completely custom due to a support wall in the closet that could not be removed.  The Closet System is designed in such a way that allowed all the customization I needed.  In keeping with that, considerable assembly is required and may be difficult for beginners- but is 'do-able' even for standard set-up.  The wood does ding easily so be careful.  The only issue I had was a few shelves were damaged during shipment.  All but one were hidden by installing the damaged section to the rear and out of sight.