The faucet itself is beautiful and solidly constructed. However, the packaging is terrible. When it arrived, it was obvious that the box had fallen apart in transit and taped back together. The faucet must have fallen out because there are two small but noticable scratches right on the front of the base. Wayfair offered $20 credit but would not send a replacement. I decided to keep the damaged item rather than go through the hassle of returning and waiting for a refund. Not sure how hard/from how high it was dropped but I'm hoping the damage isn't an indication that the finish isn't durable.