Item arrived very well packaged.  It was a Christmas gift for my sister.  I was going to open it before I wrapped it but stopped when I got the outer packaging off.  I could tell by the reinforced foam and solid inner packaging that I didn't have to worry about the condition of the window panel.  I taped the outer cardboard back on and wrapped the present.  When my sister opened it on Christmas it was beautiful. The colors and workmanship were top notch. I couldn't have asked for more..