HELLO, I GIVE THIS WONDERFUL RECLINER 4 STARS. CON THE INSTRUCTIONS COULDVE BEEN BETTER. I ASSEMBLED THE RECLINER BY MYSELF AND EVEN WITH A BAD BACK AND BODY PAIN, I WAS ABLE TO DO SO IN A HOUR N HALF, WHICH INCLUDED UNBOXING 3 LARGE BOXES. NOW, IF I WASNT STUMPED ON  A LOT OF THE WIRE CONNECTORS, I PROBABLY WOULDVE BEEN DONE WITHIN AN HOUR.  I EVEN LOOKED MORE THAN ONCE, AT THE VIDEO ON WAYFAIR FOR ASSEMBLING THE RECLINER, BUT THE VIDEO WENT TO FAST, WHEN IT CAME TO THE WIRE CONNECTORS, BUT EVENTUALLY I WAS ABLE TO FIGURE OUT WHAT NEEDED TO BE DONE. PRO  RIGHT FROM THE START THE CHAIR IS VERY CUSHY AND COMFORTABLE, . I LIKE HOW YOU HAVE A LOT OF OPTIONS, FOR THE POSITION YOU WANT TO RECLINE IN.  ALSO, THE CHAIR ASSISTANCE LIFT IS ON POINT, IT LIFTED ME PRACTICALLY TO A STANDING POSITION.. AS I SAID, I HAVE MUCH PAIN IN MY BODY, SO THE HEAT AND MASSAGE OPTIONS WILL BE FEATURES ILL TRULY  ENJOY USING!! YES, I DO RECOMMEND BUYING THIS MASSAGE AND HEAT RECLINER. THANK U.