Perfect purchase for our needs.  The box arriving in good shape.  It was packed securely with double heavy weight boxes and stryofoam  protecting everything.  No dings or damage.  The only problem we have is with the high heat and blowing a breaker but we live in an 70 year old home.  That can be fixed.  I would recommend this to anyone.  Small children will have to learn not to touch the heat element at the bottom. 

Pros: Well made, nice looking cabinetry that doesn't look fake.  Nice flames. Quiet.
Cons: Power problem but that isn't from the fireplace.