The upholstery on the product is fine, but the fiber-fill is VERY under-filled and VERY fluffy. This is much more of decorative pad than a chair cushion. The chair I purchased the cushion for has metal support slats beneath the cushion. You can feel EVERY slat through this cushion, in fact the cushion is SO unsubstantial that sitting on it somewhat pushes the cushion (pad) between the slats. Unfortunately these custom cushions are returnable. I would steer clear of this product unless you need a flimsy decorative pad.