I am quite pleased with these shades. The instructions were clear and installation was easy for one person with minimal building skils. The only real difficulty was getting the little tabs (little handles that you snap onto the front of the rails so that you don't have to touch the fabric when operating the shade) on the shades after they were installed; I discovered that it was much easier attaching the tabs before hanging the shade. Also, if you opt for an outside mount as I did, be aware that some older homes have windows with metal flashings around them, which could interfere with the installation--I got lucky and only had to move one screw hole a 1/4" to avoid the flashing.

I am pleased to report that the shades work smoothly, both up and down, and stay where you put them. Best of all, they look just like the ones from Smith & Noble but cost far, far less money! I use mine in the bedroom and the amount of privacy and light is just right. Love 'em--would buy them again!