I ordered this fireplace in white. 

The good
-Best sized corner fireplace for our space
-The molding is beautiful
-The realistic flame (for an electric fireplace) is beautiful and bright 
-The fireplace insert is large and beautiful
-when you turn off the flame, it slowly burns out like a fire. Very cute 
-quiet heater
-flame doesn’t make noise

The bad
-Mantle arrived damaged-paint was chipped and cracked. I emailed customer service and they have been slow to respond and send replacement. They ARE sending replacement pieces for the damaged pieces. However, this will require me to reassemble the mantle
-engineered wood. 
-the TV remote changes the flame settings. This is annoying. However, if you use a fire stick, this does not effect the TV settings. 


Overall, it was more expensive than other fireplaces, but worth it to me because it fit perfectly in our corner spot of our living room. I love the RealFlame insert