I needed a sturdy and functional bunk bed set for our new beach house and this was it! It was difficult to put together, but worth it. The end result is lots of storage, easy steps to the upper bunk, very rugged to handle lots of wear all while looking very up-scale and more custom. 
One of the pieces was broken upon arrival, but I was assigned a specific person in customer service that worked with the company it shipped from to get a replacement piece sent out right away. Fantastic customer service!