would have been a much higher rating except for the poor user interface and atrocious documentation.

microwave uis tend to be poor in general, but it looks like they took an already below average component and deliberately made it worse.

the documentation that comes with the product completely fails to explain how to use any of the advanced features of the microwave in the slightest.  the manual you can download is somewhat better, but also poor.

these two factors reduce the rating of what would otherwise be a brilliant machine to "average at best".