I am so ecstatic about the Samsung Smart Top Load Washer! We needed a more quiet washer that would get the job done efficiently and quickly. We have found a keeper! The washer can handle a big load and wash it in 30 minutes or so. I can barely hear the washer because it is so quiet. This makes doing laundry more convenient for our family. The kids can sleep without being disturbed by me running the washer. The clothing comes out clean and does not get tangled in the agitator at all.