I ordered two of the Josepha recliners in gray . . When they arrived, one was gray. . And one was brown . . I contacted Wayfair right away . . And they apologized and ordered me another gray recliner . . Wayfair asked for pictures of the brown recliner . . Which I sent . . And they said they’d let me know what to do next . . Well, they decided to let me keep the brown chair . . Or donate it . . So I gave it to my 91 year old Mom . . And she loves it !! Thank you, Wayfair ! What great customer service !!