This order was a huge disappointment and embarrassment! It was an anniversary gift for my son and his wife. My DIL assembled it and the second time someone sat on it the board at the back bottom cracked. The specifications state the weight capacity is 500 pounds. But the combined weight of the two adults and one child sitting on the swing when we heard it crack totaled 100 pounds LESS than what was specified. A packing slip and/ or return instructions weren't included in the container. What can I do to return this product and get my money back?