Ordered two sets of chairs and ottomans. Both arrived on time and all parts were in perfect condition. It took me about an hour to put them together. Followed the suggestion not to tighten the screws until the very end, which helped tremendously. Love the look and feel of them. The cushions are comfortable and I love that they come with straps on the bottom - makes it easy to keep them securely attached to the chairs. We’ll see how well they hold up. They look great so far!