This is my first time owning an expresso machine. The KitchenAid Semi-Automatic Espresso machine is easy to use even for a first timer. I make my husband perfect espresso shots in a few minutes. I love iced espresso with my favorite Hazelnut flavoring and rich cream froth. I would recommend this machine to everyone. I no longer need to spend money at my local coffee drive-thru. It makes perfect expresso and is fun to use.