This is my 3rd one of this model. I wish I had read reviews before purchasing. My first one last about 18 months then would not work on kpod side but would work for nespresso side. Got another one as a gift and it lasted 4 months and started doing same thing. Contacted support and was sent a replacement and it lasted 4 days before it to quit. They have to know that have issues with this model but yet they continue to sale. They are sending me another replacement since they do not give refunds.