I absolutely love this mirror! I got it in the green shade & it really gives a wonderful pop to my newly painted guest bathroom. I had taken down the builder grade mirror (it took up the entire wall) & wanted something special in its place. This mirror arrived all intact, very well packaged, & not one single tiny mosaic tile was chipped or missing! I have had great success with everything I have ordered from Wayfair, never any problems, either with the item or with returns. I would definitely recommend both this mirror & shopping at Wayfair.com.