I have been waiting for a response from the manufacturer for several days now, to find out when we will receive the necessary parts.  The website clearly states that an email with tracking info will be sent upon shipping, but ...no word.  None of the is Wayfair's fault, of course.  Their shipping was very quick.  I am rating this bed two stars because my daughter is very excited about it, but if I don't hear anything by tomorrow, I will ship the whole mess back for a refund and we will look for something else made by a different company.  

Pros: Interesting concept
Cons: Missing pieces, lack of response from manufacturer