I love my new bench. The natural wood is beautiful. I did rub it down with teak oil to help preserve it as it will be outside all summer. It arrived promptly and the packaging was only minimally damaged, nothng inside was harmed at all. We pu it together very quickl-all parts and hardware were present and accounted for. The design of this bench is so specal, it elevates he look of our back garden as wel!