We knew these chairs were small but didn't feel like we were sitting when we were. The seat is so high that the arms were even with our thighs, not at all comfortable. The chat person told me not to worry that I couldn't print the return labels, that she would let the driver know it was okay. They were put back  in their boxes, picked up and came back again. What a hassle if you don't have a printer or place to print.