For starters, whoever packages these lights should be fired.  The hanging cord was not covered in plastic so when I opened the box (on all 3 of them!), the styrofoam is worn and embedded into the fabric cord.  I think I will be able to rub it out but not easily and what's worse, if I rub too hard the fabric on the cord frays and sticks out.  Talk about taking a 5 star light and ruining it.  I am going to keep them because I love the look and can't find a good replacement, but come on Wayfair.  Get it together on the packaging!!!