I like firm but darn this thing is solid.  It's getting a little better as I sit on it more.  The chaise is too short though and it not all that solid.  The back of the sectional also is a little low.  If you're a big person I'd go with something else.  Also thought the pillows were attached.  They're not.  I'd probably return it if I didn't have to pay shipping.  That's the problem with buying online.  I'll probably never do it again for furniture