Within 2 days, this was ordered, delivered, and up in our kitchen. It looks great, and was very easy to install. The 3 stars comes because the hardware is pretty flimsy - I was a little concerned that it wouldn't hold the globe and that it might bend or break while we installed. It held up fine, however. I expected it to be metal, and it feels more like plastic with a nickel colored veneer over it. I expected something a bit sturdier.