Love it! Opened up on the floor for a couple of days. Was easy enough for me to unlock and take off plastic by myself, and Im disabled, albeit mobile. I recommend at least 3 days to fully fluff out. At fist felt like zero support. Waited and didnt put any weight on it till day three and its a lot firmer than I thought it would be. I have several hybrid mattresses that are bed in the box, in the house and this is my favorite one so far cat moved his pop up box on it and its now his home lol using this for my new day bed. Highly recommend