The item was packaged nicely.  All the parts were nicely wrapped in a protective foam wrap.  The wood was actually really good quality.  The problem came with the assembly.  Now my girls are 6&7 and I've been putting together bedroom sets, dressers, toys, etc... for 7 years now and have become pretty good at it.  A masters degree in daddy assembly lol.  I got to step 3 and quit after about 1 hour of trying and 2 broken locking nuts.  I put it together and it fell apart.  After my 3rd try and going to my garage to get tools to help me hold the items together that weren't required, and the parts still coming apart, I figured that its not me and a faulty design and wouldn't be safe for my kids once they filled the desk and  had weight on it.  I've put in a return request.  I hope they don't give me a problem getting a refund and returning the items.  Since I purchased 2 of them.