Received the chair today. No damages and all the parts were there. Relatively easy assembly. It feels like solid construction (Ill know better in a few months). The chair looks very sharp overall. Bolts for the hinges that connect the seat to the back can be difficult to start the thread. Cant say that I like the swiveling arm rests. In the forward facing position, theyre loose. Honestly I dont know why the chair has this feature. I give it five stars because it looks good and feels great. Plus at over 60 off for a gaming chair that costs over a thousand dollars, you cant go wrong. The manufacturer offers a 5 year warranty and I purchased a 5 year warranty for everything that the manufacturer doesnt cover. I hope I get years of use.