I have been buying these pillows since I was 25 (now 51) from my chiropractor. They completely stopped my neck pain originally. Now, the stuffing is much lighter and it doesn't provide the support for my neck. I read other reviews that said the same thing so I bought 4 different pillows (hoping to get an older style). Had to send them all back. I called the company who stated there had been no change in stuffing but I am still using the older style and it is much denser. Fortunately, I can wash and tumble dry the old one until it goes compelling flat. Considered restuffng myself. Too bad, everyone I know loved the old pillow...