I contacted them for simple replacement leg caps for a table I bought... they shipped 4 for free. I accidentally got caps too large, emailed again, and they’re shipping me new ones. Amazing customer service! Thanks. Note— the table I bought takes a beating at craft shows, in and out of my car, falls down in the garage etc and is holding up beautifully. The caps on end of legs get brushed off, which is why I’m replacing them.