Overall this has been an excellent chair for the money. It doesn't have all the high end features but it's not at a high end price either. The foot massage and lower back massage in zero gravity mode are excellent. The neck massagers works well for me (6'2") but are on the head of my wife (5'4"). The heat functions is also very nice. Despite some reviews saying that the footrests don't extend very far this chair is actually better than some more expensive chairs I've used in terms of being able to extend my legs.