Although the 'easy Care Resin Wicker Chair", which was delivered promptly on July 20th, is nice, it does not sit solidly on all four chair legs, so it rocks.  Since the accompanying invoice stated that "We want you to love it.  If you don't, you can return your purchase within 30 days of delivery." It stated to visit the Self-Serve Return Center for instructions, which I did on July 21st.  The immediate response from the "Wayfair Team" was:  "A member of our customer service team will look over your request and reply within ONE business day via e mail with further information."  I have heard nothing yet, and meanwhile the chair in its large carton sits in our foyer, awaiting instructions to return it.  I hope I will hear soon.  Thank you for your assistance.  (A picture will not show the difference in the legs, which causes the rocking.)