I just had this unit delivered and the dryer makes a terrible metal on metal sound as the drum is spinning. Of course I called the company I bought it from and they can send a tech until tomorrow, and I am running out of clean clothes to wear. And also, what is with the big gap between the wash tub and lid? Does not seem right to me? I guess the days of buying a product brand new and having it work properly are over, GE used to be a great brand, not so much any more.