First,  the automatic safety shut off does not work on mine.  Then, it says the filter is removeable but it is a pain to put back on. The lid does not come off which did not seem to be a big deal at the time of purchase.  It is a bit awkward putting water in this via the kitchen sink due to lid issue.  I have an old faucet though and not one of the higher ones they have now. I have only used this a few times.  I am waiting on company to okay return due to safety issue.  It has been under 30 days but their website stated it was beyond time frame to return.  I will call today to address this. On a positive note, it does boil quickly.  I like the blue light that comes on while it boils.