The item now it's assembled is quite satisfactory but I found the assembly difficult and time consuming because the instructions were not clear.  Also the plastic fittings to clamp the flex to the pole just snapped off immediately. Perhaps they were the wrong size.  I ordered 2 bulbs but got 2 the same size instead of one for each lamp.  This was annoying because it was not clear on the website how to order the right sizes, which I tried to do.

I got on to the chat room and wrote quite a long message but there was a delay in replying during which time due to other notifications coming up on my phone, I accidentally navigated away from the chat and could not get back.

So I got in my car and drove to buy right size bulb and dealt with a lovely actual live human being in a shop.  Wish I'd bought a floor lamp there now.