I gave one star do to the fact that I havent even seen my curtains yet! It has been months now since sending an email about not receiving my curtains. The tracking number says the package was delivered, and it 100 WAS NOT... or not to my house anyway. I waited a full 30 days OR MORE for the package to show up before I called or emailed. It has been several months at this point, and I still cant seem to find an associate that cares to help me. I cant find a way to resolve this on the app, the site, or through calling or emailing. Im so upset with the way Ive been disregarded after paying 100 for these 4 curtains. I will find a customer service associate that will send what Ive paid for or I will get my money back.