Really pleased with this light. Good value and looks expensive. My electrician claimed it was fiddly to fit and shorten, putting on the shades is definitely a two person job. The flexes have taken a while to straighten but I think they're getting there. Would recommend (especially if you like fiddly jobs!) Must commend Wayfair for their customer service. I was confused by reviews saying drop couldn't be adjusted but others saying it could be done. The answer is that they can be shorted, once. The guy even had one looked at in the warehouse to confirm this for me. Liked the free P and P and delivery was speedy and the item well packaged.