When the package first arrived it was dented. The bed frame was dented and wouldn’t fit together at all. I was so disappointed. Luckily I let Wayfair know of the problem and they shipped a whole new bed to me for for free. When the new one arrived it fit perfectly and was easy for me and my 14 year old daughter to put together on our own. We will see how it lasts overtime. But for now I am pleased with Wayfair’s customer service and the bed looks great and feels sturdy.