Let me first say that the stools are very nice looking and a perfect match with the rest of our decor.  My husband loves the look and design MUCH better than the stools we've had for the last seven years.  That being said, I've had nothing but problem after problem with the stools.  From missing legs, to defective seats, to replacement parts being lost in shipping.  We ordered 8 of these stools and 3 of them have been defective.  The finish on the seats of the three is very rough and it's like sitting on sandpaper.  I have been working with customer service for nearly three months now to get these issues resolved.  And while they have been very accommodating and nice, we still don't have 8 functioning stools.  I talked to a nice gal on the phone this morning that is going to try to help me get the parts I need.  I didn't want to complain and kept hoping the issues would finally get resolved.  The stools really are beautiful, but I'm not happy with this manufacturer at all.