Once the bed finally arrived it is great-missing one small part that I have contacted the company about.  The box however, arrived damaged as could be.  The mallet included is useless, but we had one of our own.  The first time I ordered the bed it didn't arrive when it said it would, and it was actually returned to the company without me being told.  The company said that wasn't on them to tell the customer about their order.  Overall, nice quality bed, however, TERRIBLE customer service.