My daughter is very happy with it. The bed came very well packed and not damaged. Instructions were in place. Frankly the bed is so easy to assemble that the instructions were almost unnecessary. 

The bed was ordered Monday afternoon and arrived first thing Wednesday morning.  Less than 48 hours later.

So why knock 2 stars off?  Well because I received a text from the courier saying that the bed would arrive between 11.37 and 1.37pm.  

It actually arrived at 8.40am. Only by luck was I around to take it. I was going to get to work early to take an extended lunch to wait for it. Had I of done I would have missed collection. I mentioned this to the driver who was courteous and polite and he said that the courier would have no way of knowing how the driver was going to plan their route.  

So I would suggest Wayfair look into the delivery experience as I for one would not mind paying extra to use a reliable courier.

Overall excellent product. Thanks