I love the color, the overall look, and size of this etagere. However, packaging was not in good shape and I'm surprised it was not damaged. The finish on the unit has many blemishes. I agreed to find touch-up paint w partial refund. Wayfare is resending the top shelf which is helpful but due to all of the natural light in the space on a bright day, other blemishes can't be missed. Also, this etagere should be stabilized w included wall attachment brackets - esp of there are children in your home! I've never had an issue w previous Wayfair purchases and customer service was great. I should have waited until midday to fully inspect then call customer service to ask for a new unit. I should have waited until midday to fully inspect then call customer service to ask for a new unit. I love the look from across the room.