The light fixture itself is very pretty, easy to install and adjust to the height you need. However, the item I received was most definitely a returned item. Someone had taken it out, including every tiny component (opened all the little containers, cut the ties, etc), then decided they didnt want it, then threw it back in the box and sent it in. Wayfair obviously doesnt check their returns because they sent this to me but not with an open box discount. I opened it to find everything strewn about, including the fixture. I was worried it was damaged. The fixture is great. The experience of receiving it was not.