I think this bedframe is awesome. I think when I bought it there were reviews complaining about it being hard to assemble or customer service not helping with shipping issues, but that was not the case for me. The directions are straight forward and the bed is as described. I did have a problem with one of the drawer wheels not fitting, but customer service sent a new drawer out right away! I'm very happy with this product! Only thing I wish was different is there could be like plexiglass where the LED lights are instead of there being an indentation/lip.