MAJOR problems with packaging. The rug came nearly ruined with accordion like folds and a crisp crease down the middle due to the rug first being folded in half than rolled for shipping. After doing some research online, we set the rug out in the sun -upside down- for a couple days. This significantly reduced the creases, but we are still working out the issues. We ordered another rug at the same time, no folding, and no damage. This is totally avoidable with the proper shipping/packing method. For this size rug, I wish I would have just gone to a big-box store... would have saved me many hours of work. Picture is after 2 days of relaxing out of package, prior to the sun/heat treatment. It now looks (more-or-less) like advertised, but trust me, not worth the effort.