It arrived very quickly and was packaged well as it sat in the rain all day before I got home to get it inside. No damage at all! The quality of the rug is great but I am very unhappy with the color. Online in the picture and in the description the color is described as a pink not a RUST color. The color in the center of the rug is rust. I would never have ordered it if I had known the color would be so off. It doesn't match anywhere in my home and is too expensive and cumbersome to return.