I sent complaint regarding 7’6 x 9’6 and 2 runners 2’6” x 12’ of shedding abundantly I have vacuum frequently and continues to shed were red - orange over tan looks so dirty. The complaint was answered back sorry shedding place in less traffic area it says in question’s  good for heavy traffic.  I spent a lot on these rugs and paid extra for 5yr protection on each rug and I get brushed off with sorry move to lower traffic.  I will surely rely  how Wayfair treats you after paying large amounts and buying protection plans and they just brush you off. .Wayfair stand  by products and protection plans hog wash! I will make sure this is passed on! You Bet ya!  I want full refunds and I will send back merchandise send me return labels and you will pay for shipping!  The better business bureau need to be notified of your dealings and not just sorry move to less traffic!!!!