I got my chair on April 3rd 2024. When we went to put the chair together the hardware was missing. I sent wayfair an email reference this and they said the "parts" department said to look in hidden compartments which I already did. Now I am still waiting on the parts which should have been sent priority instead of sending them out a week later which I am still waiting on to get. The chair seems nice but we shall when I can finally put it together.