The coffee maker looks great but the plastic parts seem to be cheaper or flimsier that GE coffee makers I have owned in the past. The biggest disappointment is that even though I got the thermal carafe, the warming plate doesn't come on after the brewing process, let alone allow you to adjust the temperature as you can with the glass carafe model. You can see the "Warning Plate or Hot Plate" icon in the display but it can't be adjusted. In fact, the user guide actually had white tape over that section for the thermal carafe model but not for the glass carafe model.