Leaving this review to address a previous review. Please read instruction manuals. Someone complained you cannot turn off the heating plate but that is not true. Just hold down the cancel button (says it in instructions). First pot I brewed my grinds were too fine and it made a mess on the top where the water comes out. So I looked in the manual again and noticed grinds should be course and also the shower head can be removed to be cleaned. Course grinds though solved that problem. Its a beautiful coffee maker and makes great coffee.