Ordering was easy.  Shipping was prompt.  Product appears to be very well made. However, it did not work for me.  All our lower kitchen cabinets have a drawer above them and a 21 “ high and 14” wide opening.  This was not adequate to accommodate this shelf.  I didn’t realize this until I tried to install it.  I spoke with the manufacturer and they said it wouldn’t work with a drawer above.  I reviewed the specs on the Wayfair site and see nothing that would indicate this. Now I can not find a contact number to contact Wayfair.