this is my second coffee maker, the first one was possessed, the second one the hot plate quit working, you can brew a full pot and the hot plate turns off after 15 minutes, I went through the manual and played with the time it stays on but no success. so I have expensive K-cup maker. I have had this only maybe 6 months. My Mr. Coffee maker that is 5 years old makes a better pot of coffee. Just better off buying smaller K-cup maker. Like few reviews on here, I also get grounds in my cup every now and then. I am sad, coming from the military and love my coffee. have to have my old coffee maker out of retirement.