#1-Quality looks very good, the finish is excellent and there are no dents, scratches, etc. It looks exactly like the picture. 
#2-Service was excellent, easy to order and it arrived in less than a week. The instructions were easy to read and made it easy to assemble in less than an hour. I bought two and was able to assemble the 2nd set in 30 minutes.
#3-Can't beat the price, $10 less than the local big box hardware store.
Thanks for having this item. Now I will see if you have a bench that looks like it:-)