I'd been looking for a pair of Mid Century chairs for a few months when I found these. They were exactly what I had been wanting at a super good price. They arrived meticulously packaged right before our New Years party. There was a couple of issues with one (nothing that prevented us from using it though). Wayfair customer service went above and beyond to resolve the problem quickly. One thing I hadn't expected was that these chairs would be so soft and comfortable - what a wonderful surprise. Reviews of the chairs I had been looking at on the other big online website would always have people complaining how hard and/or uncomfortable the cushions were which is why I didn't order those. I absolutely love these chairs and instead of just having them for company to use I've been enjoying sitting in them too! They take less than 5 minutes to put together which is also a big plus!