I love this chair! It’s fun, unique and everyone fights over it! It comfortably fits two and even 3 people can work if you don’t mind getting cozy. The reason for the 4 stars is that it is very firm. I also had to buy 2 additional large pillows to coordinate with the 3 that came with it because the back support needed something more. Additionally, the charcoal color is darker than I expected. It didn’t stand out that it was a gray in the room I was renovating it for.  But after painting those walls gray, buying complimenting gray pillows and a gray rug that issue has resolved.