Before I write about the chair I need to say Wayfair customer service is excellent and they deserve 5 stars. However, I purchased the chair as in the specs it clearly said it was a zero gravity design and it is not. I particularly needed a zero gravity because of spine and heart problems. I couldnt wait to get it and it arrived a week early. My son put it together. It is well padded and looks comfortable but my disappointment was that it is not zero gravity. I contacted Wayfair and sent photos of the positions and info as t what zero gravity is. They said they would look into it. The next morning someone came to my door do I oressed riser button and heard a crunch a piece of wood that held the foot partin place have broken off on one side. I contacted Wayfair with more photos and within 10 minutes they resolved my issues.  So reallythe chair only wsrrents 1 star but service 5.