I love this clock; it is beautiful! However, the hands are a very cheap plastic material that arrived bent out of shape (for the price I paid, I thought they would at least be metal) and the little piece that holds the hands in place was missing. I was able to find an alternative piece for the hands but not completely able to get the hands as straight as they should be so that was disappointing. Thankfully, the clock is placed pretty high on our wall and is less noticeable to anyone but my husband and me.