I received this product and noted that the carton had re-taped. upon opening the carton and checking the contents, there was no roof for the mailbox. I further noted there was no screws, nuts or bolts. I called and was told they would send them out right away. I received the roof only.
I assembled the mailbox, using bolts, nuts and screws that I bought.
Upon completing the assembly, I observed the support arm was not firmly attached to the pole. It moved when opening and closing the door.
I am not happy with product or the completed assembly.  
I won't be ordering from your company again.