Product: pretty much perfect. Comfortable, fetching a bargain for the price. The wooden frame is already assembled into two large pieces making for an easy DIY task.

Delivery: hell. Terrible, slow, dates changed several times without proper notification, dragged out over a month - once it didn't even turn up on the day it was supposedly being delivered! When it did finally show, the outside of the package was filthy from the delivery van and it had gotten holes on transit (I assume), getting the product's cover dirty too.

While I'm overall happy with the product, it was so much hassle due to the delievery couriers, I doubt I'll ever be buying from Wayfair again.