I love this blender when it works like I thought it would, but it’s disappointing in several ways. Probably the most disappointing aspect is that the cups are undersized for how far the blades have to go into the cup when they are screwed on. From what I have read in a lot of other reviews, the 32oz cups give enough head room to get all your frozen fruit, and liquid in the cup with still plenty of room not to have to cram the blades in. Often what I’m experiencing is frozen fruit that stays stuck in the “top” of the cup after turning it over to put onto the blender base. The motor also smells hot every time I use it and it is seems to be getting louder and louder with each use as if something is coming apart inside.