I have had mine for about 2 years and use it frequently, especially when my elderly mom would have accidents or spill things. It also did a terrific job on my pick-up truck seats that got muddy paw prints on them. I have given away 3 as wedding & birthday gifts too! I do wish the suction head had a removable plastic part to get it cleaner but I will try sucking up clear water as was recommended under some other reviews. Seems like a slight flaw in planning - should have a hinged opening or snap on/off section. If Bissell ever perfects it, I would love to buy a new nozzle.