I opened the box and put this in my kitchen on Aug 5 when our reno was complete. Today is April 4. As of 3 weeks ago, only half of toaster works. That means I got less than 8 months out of this toaster. It was nice up until it quit on us, but I shouldn't have to replace it already. It's even more annoying because we bought a Cuisinart coffee/kcup maker the same week and it has been malfunctioning for over 3 months already (it still works, but only if you physically hold down the lid while it brews). I thought this was a good brand. Clearly not.