We ordered and received the 12'x18' gazebo in this same style and paid to have it assembled by Handy.  That was two weeks ago and at least five times one or two people have arrived and either could not read english or could not read the plans!  We are very close to cancelling the entire project because their so no way to contact a supervisor who clearly is not looking at the individual jobs they are sending people out to do.  I have made many purchases from Wayfair and been 100% satisfied until this mess!  We have made another attempt at scheduling for this Sunday.  At this point Handy gets a thumbs down from me.