Futon is great. Great construction, the mattress is thicker than I expected, and it's very comfortable. Delivery was awful, just awful. I live on the 3rd floor of a three floor walk-up and I didn't even know my stuff was delivered until I happen to go check my mail and lo' and behold the boxes --heavy some of them--were all left willy nilly on the 2nd floor. I had to lug all of those boxes upstairs. Very unprofessional.