So far I am very happy with this clock! Many of the past reviews mentioned the clock arriving with damaged hands and it seems that the company addressed that because my clock arrived very securely and carefully packaged, particularly the hands had their own plastic casing surrounding them to make sure they werent damaged. The instructions were a little bit challenging to understand regarding how to mount the clock, and I was skeptical that it would actually hang the way they were saying, but it did so perfectly. This was a great finishing touch to our wall!