I am thrilled with my new washer! I had no idea how badly my old washer was doing until I washed a normal load. I washed some (originally) white t shirts of my husband’s along with other whites and lights. There was a huge improvement after just one wash! I expect they’ll keep getting newer-looking over a few more cycles. My cold water wash items are being carefully laundered, and looking smoother. No unbalanced loads, either! I’m loving this beautiful washer!