This is an excellent sewing machine at a great price. Packaging was in perfect condition. This sewing machine is great for first timers and for those experienced in sewing. It's is made of very good heavy duty products like stainless steel bed plate which keeps a smooth feeding of materials. Also a heavy duty frame and high speed. As a first timer the "anytime support" is a super plus! I HIGHLY recommend this sewing machine. Its a great gift for yourself, a daughter, a friend to enjoy a lifetime of use. 5 stars!