I received my freezer the other day. The shipper never marked it as fragile  the delivery person at some point threw it like a sack of potatoes  damaged it. I immediately called Wayfair to advise them  to my surprise with a wink  a nod they sent me another freezer  advised to to donate the damaged one. I received the replacement freezer the other day in Perfect Condition !  You have me for life now Wayfair!! I will be seeing you again !  
I filled my perfect brand new freezer with goods  I use it daily now ! Thanks Wayfair ! 
From A very satisfied customer , Richard M