I have had this for about a year. I was very pleased with it at first, but unfortunately, it has not held up well. This is not used very often  has only been pulled out  slept on a handful of times, but the “stuffing” is flat and hard after just a few uses - not comfortable at all. Also, the “tufts” were just black plastic things (like a zip tie) that have pulled out  left ugly holes in the cover. The only thing I know to do at this point is to spend more money for a new one or purchase a memory foam mattress topper to go on top of the flat one  purchase a new cover (although I love the color of mine).