Stool is very badly designed. There are “captive” nuts in the seat to screw the legs to. These are not secured adequately to the seat with the result that 1 fell out, and 2 more could not be fastened securely. I now have concerns that the seat will collapse in use. I will need to inspect the stool regularly, and it may need to be discarded if the legs show any sign of loosening.

Surely this design fault would have been detected had a sample been adequately inspected prior to sending out to customers.