It’s such a great looking crate to put in a family room. Unfortunately it arrived damaged. Customer service was great and sent out a replacement that we received with in 5 days. Unfortunately the replacement was more damaged than the first. It has been a frustrating experience as I actually NEED crate availability in my home for one of our dogs. Hoping they can resolve this for me. Honestly not sure if I will ever order from Wayfair again. Disappointing