The bed is wonderful! Gorgeous and high quality. We opened the first TWO boxes looking for instructions then gave up an searched on line for assembly directions. They were in the THIRD box. Very frustrating.

Dealing with Wayfair and their shipping process was excruciating. They kept changing the delivery date and we would get different stories from each person we spoke with on their customer service line. FINALLY someone let us know that a truck broke down and they honestly had no clue when the bed would be delivered. They did give us a $100 credit, but it was not worth it - we would have been happier to have accurate and consistent info.