The hood looks nice and works great and I love that the controls are located on both sides of the hood. When the hood first arrived I pulled everything out to check for dents and didn’t see any but once we went to install it a long time after there was a dent that can really only be noticed at the right angle. After waiting months to have my kitchen back I didn’t want tot have to take it down and wait for a new one so I’m living with a dented hood.  Packaging wasn’t the best and there was other small scratches that are hardly noticeable. Otherwise I’d give this 5 stars.