I was extremely hesitant to order a recliner on-line, without trying it out. I read the reviews carefully, and took the plunge because the price was fantastic. I'm so glad. Love this chair! It is not too squishy and not too big. It is not too heavy. The fabric is lovely. It looks better in person than in the picture. Very easy to assemble. I'm a female senior citizen and did it myself. There is no gap between the ottoman and chair - it raises as a uniform piece. The side lever raises and lowers the ottoman - you do need enough strength to give it a push with your torso and arms to fully recline, and to get back up again. If you're impaired you might want the type that has electric controls instead of this one. If you're basically healthy and like lumbar support in a recliner, then this is perfect.