For first 2 1/2 years it  made excellent lattes, cappucinos and expressos.  But cycles got mixed up and nearly filled coffee cup with milk.  After trying numerous cycles including 
clean cycles and unplugging 10 times hopefully to reset the electronics, it no longer will make lattes or cappucinos.   Now it will  only make expressos.  There's something messed up in the electronics related to the milk cycle.  Very disappointed.