This chair is a LOT smaller than listed and I'm only 5'4". My head is well above the headrest and my feet hang over the footrest. I called because I had questions and was told the back reclines independent from raising the footrest, but that was incorrect so it's hard to find that perfect position without having a pillow behind my head to see the TV. Heat works well, massage leaves a lot to be desired, although it is quiet. Having major back issues involving my vertebrae, this chair is definitely not ideal as it is not really "overstuffed" as advertised. The material is nice although I keep a sheet over it to protect it from dog hair. The next chair I buy, I will buy from a store where I can sit in the chair, see how it fits my body, see how my body feels while in it, and make sure the recliner works the way it is described. Decent chair for the price, but not a good chair for my issues.