Really liked the mug and the warming coaster. Very easy to open the box and get product out of the box very cute packaging. Easy manual to read. The mug is a little heavier then I expected but holds a cup of coffee perfectly. The cord is easy to plug into the coaster and it really keeps the coffee at a perfect temperature. Coffee still taste fresh. Easy to clean. I tested washing to to make sure color don’t fade so I washed it and left it completely dry 10 times and so far still looks great. Perfect for anyone that is busy but loves there coffee an hour later tasting like it was just made!