Great decision! I scoured the internet looking for a tree and chose this one. I read the reviews and saw some negative comments, my opinion is that if you rush and don’t take time and care with the fluffing process, you will get what you get.  Does it look 100% like the photo -no - but these are professionally done photos  with professional lighting.  Does the shirt you buy online look the same on you as it does the model, ha not me! 
If you take your time and know that each arm has “branches” that need to be gently separated in addition to the greenery being fluffed, then you’ll get a great, full result.
I noticed no foul odor as some had mentioned- it’s synthetic- heck your new jeans smell bad till you wash them! Stick a scent stick or two in it. 
I had to please a die hard real tree stubborn mule (the boyfriend) and this tree hit the mark!