I was very pleased with the chaise lounge and ordered another even though the price increased. I ordered it yesterday and later that night I saw that Wayfair was having a sale on 4/28 - 4/29. I called customer service and spoke to an agent who is truly an asset to your company. I asked if the item I purchase yesterday was on sale on 4/28 if I could get credit for the price difference on my credit card. He explained your policy that I would have to return the item and pay the return fee of $11.41 and repurchase the item in addition to my time to make the return at UPS. I believe this makes it difficult for a customer and a credit since it is a matter of three days is unreasonable. If I was aware of the sale I would have waited. I do want you to know that the customer service agent was a pleasure to deal with, but I am disappointed with your policy.