My wife, Diane, said she needed a new steam iron, and quick! She purchased a local "special buy" that died after a couple months so I went to work finding a "best buy" online. After checking Consumer Reports steam iron ratings, the Singer EF model looked like one she would appreciate with its features and strong steam capacities. I bought it online and received it just in time to catch up on the weekly ironing. The EF worked perfectly right out of the box and Diane says she finally has a steam iron worth using. Thanks, Singer, for making me look good and for a superior product. Happy wife.....happy life! ;-)