The packaging was severely damaged, there was one small part missing, and a very small tear in the top covering that went over the hardware.  That being said, this is an amazing comfortable swing chair and I am enjoying very much.  Apparently the one I received had been repackaged at some point, but it went together very easily, only needed help with the clamps on the top and bottom, as they are difficult to get in unless another person holds the basket for you.  I would recommend this product, it is amazing for this price - my packaging experience probably won't happen to the average buyer!