When opening the lid to add water to the reservoir, condensation runs down the back of the coffee maker on to the counter.
Have to rock the caraffe back and forth to remove it from the coffee maker..
One of the features of this style is a no drip pour. Wrong. I end up with coffee on the counter after pouring. I have to hold my cup over the sink when pouring as cleaning up coffee off the counter, now leaves me with a coffee stained dish cloth. Quality control did not do a good job on this model. Have had the smart brew model, which works much better.