Very pleased with the look of this kitchen cart  It matches our cabinets perfectly.  The drawer slides could be a bit more durable, but are acceptable considering the price of this unit.  We chose to not use the knife holder for knives.  Instead, we attached it upside down so that we could place pot holders in it.  The pot holders are hidden because the bottom of the knife holder has a sliding board that opens up to remove debris.  Of course, now that we flipped it upside down, the sliding bottom became the top.  We now have pot holders within easy grasp, making good use of the knife holder that we weren't using.  Due to space issues, we did not attach the towel rod.   We highly recommend this kitchen cart for it's elegant look as well as great functionality.  By the way, Wayfair's customer service is superb...fast and professional.  Delivery was quick.  I will now try to handle all purchases through Wayfair whenever possible.