I’m having a hard time selecting a rating due to the fact that I think this is a very nice looking bookcase however it was delivered damaged and the wood on one of the major side legs was warped and cracked. I called and emailed the company multiple times to get a replacement part (I didn’t need a whole new order just one part) but they never answered or responded to me in any format. Very disappointed in the customer service as it could have been easily fixed.