On a one to ten  5.  Poorly finish had to grind tabs on large bowl to make them fit , on /off button not  identified on or off hit and miss .. The water pump was defective should of been tested before packaging  had to tap on counter for it to run and then only ran 10.seconds  filed support with Xbrand waiting for resolution pump cable poorly finished glue or expoxy was not complete around wire possible water filtration besides that everything else fine .. Shipping communication and customer service so far so good