The only reason I did not give this 5 stars is because one of the legs is dented. Not cracked, just dented. so I will be sending a picture to customer service and hopefully they handle it appropriately. I have only had one other issue in the past and they shipped me a new chair within days. This bed is so cute and very good quality. I was worried that once I would recieve it, that it would seem "cheap, and hollow" but its very solid. I want to buy another one for our boy!