I was nervous to purchase a reclining loveseat without having actually sat in it.  I love this one! We got it as manual reclining and in grey (still very light).  It's firm but very comfy.  The throw pillows are cute but huge and take up the entire loveseat so we moved those to a different room.  Too bad we have to cover it with slip covers because we have three large dogs who also like our new purchase.  (I wish there were slip covers designed specifically for this loveseat.) Delivery was three weeks faster than estimated and the delivery guys were great.  They did have to unwrap it outside (nice summer day) and take the backs off to get it thru our 32 inch doors but everything worked out well.  Thanks, Wayfair!