The lamp and shade arrived promptly and in good shape.  The finial and harp were missing so I couldn't use the lamp at all because those two pieces hold on the shade.  I called Wayfair and was told that replacement parts aren't ever available, but they were instructed to send me an entirely new lamp.  So, now I have two lamps, but one is missing a harp and finial and can't be used.  Seems really, really silly to me since it's a $100 lamp.  Otherwise, the lamp is beautiful and on a nightstand in our guest room.  Perfect height and great style!