This product is DEFECTIVE and I cannot believe how horrible your customer service is that it has taken over a week for the to "review" the issue.  I am ANGRY that I am asked to submit even more photos and a video.  I would like a refund for a product that is unsatisfactory. You can see in the photos that the scrolls and the leaves are pulled apart and the lamps do not match.  This is HORRIBLE customer service. I should not have to resend photos and wait for e-mail correspondence.  I simply want my money back for a product that is unsatisfactory.