They're really pretty, but good luck getting one that isn't broken! The staff at wayfair was extremely helpful in replacing the couch 3 times but we ended up giving up and returning one (couldn't get one to arrive without being damaged) but we did keep one couch. The one we kept is already showing scratch marks from our dogs but I feel like that's inevitable with pleather. VERY firm but not bad to sleep on. I really like that the back of the couch has extra legs that come down when you sleep so that the couch won't flip or break.