THIS CHAIR IS FANTASTIC, MY HUSBAND AND I BOTH LOVE IT, ESPECIALLY FOR THE VALUE.  IT PREFORMS AS A BIG NAME BRAND AND I BELIEVE THAT THE ONLY THING THAT I CAN SAY IS THAT IT DOES NOT GIVE MORE THAN ONE POSITION, SO ONE MIGHT HAVE TO REPOSITION YOURSELF TO AJUST FOR PERFECT PLACEMENT OF MASSAGE HEADS.  THE HEAT IS AN EXTRA PLUS WITH THE MASSAGE.  THIS IS GREAT FOR US COMING HOME AFTER WORK AND NOT HAVING TO GO SOME PLACE FOR A MASSAGE THEN DRIVING HOME.