The product was fine, the problem is your company.  This was purchased early in the day on a Wednesday for overnight shipping. I actually chatted via your site with a representative on that Thursday morning who assured me it was due that Thursday.  Of course the product never reached us. When we called it was determined that the order never processed until Thursday night for Friday delivery.  
We were advised that a refund on the express shipping would be done. Received a call from a very rude snarky woman who advised since it was shipped via overnight format even though they didn’t process the order it was too bad but they denied the refund.
I will never use your site again. 
You do not stand behind your word.

Beware if you need an item and pay for extra shipping…..they do not stand behind it!!!!!