Being adamant about finding myself a white office chair, I hunted for months until I found this. Comfortable for my 5'4" self (I always need a foot rest so I do not factor the height of the chair into this review) and a very soft, faux leather. I was searching for a chair with a headrest but the back is actually tall enough for me rest my head while reclining...definitely a bonus. The lumbar support click-out feature is not needed as even one click out is too much for me but some may find it useful/comfortable. Easy to assemble by myself and so far, I am fully pleased with this product.