Spectacular! Excellent packaging, not a single broken crystal. Since we had an existing ceiling light, my husband was able to install this gorgeous chandelier in less than an hour. It took me nearly 3 hours to hang every crystal, not an arduous task. Its easy, just takes time. I suggest starting with the bottom tier. It is helpful to lay the crystals out in advance, and dont try to go too quickly. I dropped several, but I have a thick area rug under the table so nothing broke. Each Crystal has a little clip attached but you have to spread the clip ends to attach it to the frame. Extra crystals and other small extra parts are included. I originally saw a chandelier identical to this on the website of a high-end mall retailer. It is 6x as expensive!! Not an exaggeration. When I discovered this one on Wayfair, reading reviews gave me hope that it would be as good quality. The quality of this piece is fantastic, dont hesitate to buy it. Well worth it!!