We have not received our second dresser and it is damaged too.  The quality of this item is low.  The drawers are not easy to open and close, they have a good bit of resistance.  The material for the drawers is very thin so they feel cheap when you are opening and closing them. The wood in the bottom drawers is not sanded well and can snag clothing. The gaps around the drawers are very large and takes away from the appearance.  There are quite a few places on the dresser that were touched up poorly before the silver was put on.  I am changing to something else after these two failed attempts.