This is listed as fully assembled.  It is NOT.  Comes in many confusing pieces and no directions.  When I called to tell Wayfair of the mistake in the listing, the rude customer service person said "Send it back if you don't like it."  Very disappointed in the poor service.  I could understand a mistake but how about a small refund for the two hours or more it will take me or a handy man (additional cost) to assemble it.