Just heavenly! Shipping took some time but it was literally in the middle of the pandemic-- which is expected. The box came a bit beat up, but the bed and inside package was all in tact. The bed came in a vaccume sealed bag. Once opened the bed automatically started to inflate. Took a few hours to fully inflate. There was no smell as others has mentioned in the previous comments. I have had the bed for a little over a month and it is great. I am pregnant and it was just what I needed for comfort. The bed is soft with a touch of firm. The bed measued to 14" exactly.This is my first time ordering a gel memory foam mattress and I would do so again in the future.
Advise- if ordering a King or Cali King, do not open the vaccume seal unless close to the room where the bed will be located.