I was excited when I saw this chair as it looked classy and comfortable. Upon opening the box there was about 7 pieces to the chair to put together. It was an easy assembly and only took about 20 minutes. However, I was disappointed in the casters as they are a very flimsy plastic. Upon finishing the assembly of the chair, both my husband and I sat in the chair to compare notes on our findings. I was surprised that the chair, although looks cushioned, isn’t very comfortable. The seat and back are both a bit hard and the arms make the chair quite narrow. The chair does rise and lower easily but if one needed to sit on this chair for any length of time, they would not be comfortable.