I looked for the "perfect" sectional for nearly a year. During that time, I went to a variety of furniture stores because I wasn't convinced it was wise to buy a sectional that I had never sat in to see if it was comfortable. Eventually, I ordered a nice sectional from Nebraska Furniture Mart - only to have delivery pushed back time and time again. 
In April, I gave up, cancelled my order and took a chance and ordered this one instead. It was promised to be delivered the end of June/beginning of July. Much to my shock, it came last week, just over a month after I ordered it. Shipping was great, delivery men were delightful and the sectional is awesome. It's comfortable and beautiful. Obviously it's brand new, so we will see how it wears. But for now, I am thrilled with this purchase and the service I've received.