I have an issue with a dining chair with holes for the seat and legs don't line up. I called customer service and the customer service said there was nothing he could do because it out of the warranty. It was delivered on Jan12 and I called on Feb 20. So 8 days past their 30 day warranty. He said I should have inspected the product during that time frame but that means I would have to build all chairs to see if they were correct . I just finished a kitchen remodel and I did not have the room or time  to build all the chairs to see if all the holes lined up. So beware aware when buying furniture because Wayfair does not stand behind their product. The customer service rep was not willing to work with me on the issue.  Knowing this I will take my business else where.