This was my first purchase from Wayfair.  I had received a gift certificate and decided to use it to purchase 4 dining room chairs for my
vacation rental property.  I could not be more pleased with the entire process.  I ordered over the phone because I had some questions which were addressed by the helpful representative. The shipping was expedient and the merchandise arrived via Fed Ex solidly packaged. The chairs, made in China, are of very high quality, way more than I  expected.  The color was right-on as pictured.
The assembly was perfect, with no missing parts and packaged with instructions that were easy to understand. I highly recommend Wayfair based on my first experience.