The tree arrived early and the box was not 
damaged, however some of the lower branches were broken off and just hanging by the strung lights.  QUINN, in Customer Service, was helpful and so delightful.  She would have replaced the entire tree, but I didn’t want to take it back down due to its size.  She offered a small discount which I accepted, hoping I could “rig” up the lower branches.
I’m still fluffing it, but must say that it is BEAUTIFUL.  1200 lights, that all work, very realistic branches and a hint of fallen snow on the tips make this a stunning tree.  I wouldn’t let my little problem keep you from purchasing this tree.  It is amazing!

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