I loved the delivery process.  It was so easy.  It was packaged very well without any holes in the packaging.
The delivery people were very nice and helpful.
The dresser is just what I wanted and what I expected.  The only suggestion that I would make is to include a small wrench to attach the handles, I was lucky enough to find the right tool with the right tip after much searching.
Because of my experience (my first) being so good, I now have a couch set for delivery next week.