I love my new bookcase! It came well packaged. There were no scratches, dents or chips in the wood. All the parts (and extras) were included to put it together. The instructions were pretty easy to follow, but it did take a little while to put it together. I am grateful that I have a boyfriend that knew what he was doing! The bookcase is perfect for my living room and for what I want to use it for. It is tall, solid and sturdy. The back panels are thin pressed wood, but that's not a problem. I'm glad it wasn't cardboard. I wanted a fancier bookcase but my budget doesn't allow me to spend several hundreds for one. The bookcase is very nice for the price I paid. I am very happy and satisfied with my purchase.