One star for me actually getting what I order. 2nd for Melissa Fraser supervisor that helped me through the painful process of getting my bed. I got 3 beds, two of which were not what I ordered. I had to wait too long to get my bed. The website needs work and it comes off as false advertisement. Check with supplies and have whomever responsible for the website to make sure manufacturers have what they offer on the site! I ordered a king bed and manufacturer kept sending me a full. Terrible !