A few years ago, I took my daughter to NYC and in our hotel was an ice dispenser that made this type of ice.  I have been looking for one ever since.  This is "the good ice", the legit, crunchy goodness, super refreshing awesome ice maker!  Now for this particular unit, I will say that I highly recommend using a flashlight when assembling.  There are water level lines in the base and the indicator lights/buttons are hard to read and they are not raised.  We assembled this in our very well lit kitchen, but we couldn't have figured out those specifics without a flashlight at first.  Once you know where everything is, you won't need the flashlight any more.  This ice maker is a dream come true.  My husband thought I was crazy getting this, as we have an ice maker in our fridge.  Then I caught him bypassing the fridge for the good ice!