The delivery of the chaise was very poor, but the quality of the chaise is more than I expected.  The delivery carrier was late on two different occasions and never even called to let me know there would be a delay.  I had to reach out to them both times.  This was a hassle as I to make arrangements to be home when it was delivered.  I'll never use this carrier again.  The chaise, however, is wonderful and I love it!  So glad it finally arrived!