I have had my Beverage Cooler since January 2021 and it's been Wonderful! Keeps the soda cans and bottles chilled at just the right temperature on a hot summer day. I had a minor problem, contacted Karen in the Newair customer service department and she was able to help me with courtesy and her great customer service skills as she is a real asset to the Newair company. Thanks Newair as I am now looking at the variety of ice makers you offer in an effort to see which model will fit my needs.