I’ve had several bad experiences with Wayfair’s delivery, w￼hich I’m assuming is a third-party that they hired, and once again, they did not fail to disappoint. The spa came in the back of a freight truck, and two men wiggled it off, and it landed on my driveway.  Inevitably, something was bound to be broken. Thankfully, the hot tub itself functions, but like many other reviewers, it should not be listed as a seven person hot tub, only since there’s seven cavities with jets in them. It would be a very crowded seven.￼ All of the features are nice. It would just be nice to receive one undamaged product from Wayfair, just once.