The first box arrived damaged, one corner cracked probably during shipping. Wayfair and the manufacturers were very accommodating and sent a replacement that arrived within a week. It took me less than twenty minutes to put the deck box together and required only a Phillips-head screwdriver; the pieces snap together pretty easily and stay together ... the trickiest part is getting the lid hinges into their corresponding slots, but i was able to do it alone with a bare minimum of cursing. I especially like the small gas pistons that keep the lid raised when you need it. A very clever touch for such an affordable box. All in all, boxes this same size seem to cost twice as much everywhere else.