It's soft cheap but not cheaply made easy to put together I don't know how long it will last I'm not that big of a person on average for a woman I'm 5'5 and I'm 140 this chair gets warm and it massages it's pretty good especially for the price but I'm not just saying that for the especially for the price what I mean is for home care it's a good massager I can feel the massage and my thighs and in my legs and only draw back for me is that the back part where you know your neck goes doesn't move so it's pretty solid it's kind of hard to attach the arm pillows that go on the side but that's about it.