This is a pretty rug. Unfortunately, there was bad quality control. Thee were several holes in the rug. Could put my finger right through the holes!  Was a hassle to get it packaged back up, but customer service helpful explaining how to return. Just waiting for it to arrive back there so I get my refund. I had to do an average here - 5 star customer service, 1 star for damaged rug - so giving it a 3.