This is an okay type rug I had from Wayfair. I received the Item too late which I never experienced in shipping. and when I asked for refund and I wanted to return because it arrived so late, they want me to pay for shipment as they doesn't guarantee any shipping and delivery dates to customers. so ridiculous. The customer care representatives are very rude to me when I asked why do I pay for the shipment as it was not my fault that the item arrived late, they say I have to wait for the item to come instead of shopping somewhere else. that is so insane. I will never buy anything from Wayfair. they just robbed me. All I paid for nothing.