The rug itself is nice. Very soft.  Accurate pictures. I ordered the 12X15 ft and because of how it was packaged for shipping it’s VERY lumpy. It’s been 3 days now and it’s still bumpy. Hoping it eventually settles.  I tried rolling it and setting the furniture on it and it still has raised rug bumps in it. The pile is very plush and not too overly long which makes it look expensive. I would give it 5 stars if it wasn’t so bumpy still.