While I appreciated the quick shipping and delivery of this chair, the packaging of this chair was TERRIBLE! Looked like it was just thrown into a box and a minimal amount of tape used. No "handle with Care" stickers on the box. The box was punctured or tape didn't hold up to the shipping.  I took pictures it was in such bad condition.  Fortunately the chair survived!!!  It's not as soft as expected but will work just fine and looks terrific in our front room.