The chair arrived 1 day early so I'm glad I happened to be home to let the delivery into the complex. The box arrived with 2 chunks of tears. Therefore, the lining underneath the chair had a 3" tear. Luckily it won't show but I want to repair it. It sits lower than I expected but will do. The bed itself flat lies low to the floor but as long as it's not ON the floor it will do.  It is very firm so I bought a foam mattress topper for it.