Absolutely loved the look of this rug! It looked great and laid perfectly flat. I give it 3 stars because I haven’t had it very long at all and I needed to spot clean a small area of it. I used a small shampooer and it instantly warped . There are huge waves just from cleaning a very small area. I have tried using a damp towel and ironing the pulled area to see if it was fixable but no luck. Tried rotating it and stretching bye tucking it with furniture and nope. 
I had my last rug for a couple years and was able to clean it with the shampooer no problem. This one is obviously not able to maintain it by cleaning. Which is a bummer. I will be getting something new already.