The box arrived in a timely manner. fits all of my cushions. The problem is that after about 4 weeks, the top started to warp on the sides. Wasnt pleased about that. I took pictures and sent them to customer service not really thinking much would be done. I got a response back within 24 hours which surprised me. It stated that they would be sending me out a new top along with hardware. I was very happy about the quick response as well as how easy it was. The package came about a week later with another surprise. They sent an entirely new unit. This is the type of customer service that is missing from 99% of companies these days. I will forsure buy from Wayfair again