I love the customer service.My chair is nice, great.Delivery time would recommend this company to anyone.tks JLH.. The one problem, the cushion only measures 17 inches. The ad shows 20. It feels like a kids chair. It was not the color that they advertised but I gave me a discjust for the color but not the size.I can live with it for now. As a new customer, I am disappointed. 14 days later, the chair went from 260 to 217.. If I knew the chair was as small as it was.The ad made it look like a good over stuffed chair, I would look for one somewhere else.I may end up returning this, Its very small.. I would give this chair a one star..