The product itself is good value for money. There are a couple of things which could be improved: the ends of the arms do not connect with the main body of the chair, which is a bit strange; The holes predrilled for parts F and H to be attached are a bit off centre. However considering the very good price, these are small points. Likewise, the pictogramn instructions do not make it clear that the black cap has to be removed from part C and as this was a very tight fit, I thought I might be doing something wrong. However, the level of service was amazing, replacing the whole chair by next day delivery because of one defective part.