I had higher hopes for this towel stand. Though the box arrived in good condition, whoever packed the stand failed to notice the dents in the shorter vertical metal bar, essentially the "face" piece of the stand. It does not feel sturdy enough to hold my thick cotton towels. Also, the holes drilled into the base are not lined up properly. Because the base is heavy natural marble, I won't waste the time, money and effort to return it. I've spoken with Wayfair customer service and am awaiting resolution for this damaged product.