I am really enjoying this new washer. I recently bought a house and wanted to get new appliances to make it feel more like mine. This washer was right on time. I love the diversity of the cycle options. My reason for not giving it a 5 is because it's quite noisy and I was hoping for something quieter; it limits my ability to do laundry at night because my laundry room is so close to my bedrooms. I have not yet tried the self-clean option and I plan to look into ways to reduce the noise. It could be because I wash large loads of clothing (which is one of the reasons I love the washer--the huge capacity). Other than that, I love the functionality.