The Chair I received was Esay to put together !  However the Back of the Chair Would not Stay Up ??  I was really upset ~ I called Customer Service and they Immediately sent out a New one that was Perfect....  If I would not have received the replacement and it had to pay for Shipping I would have left 1 Star... But because of the ease of dealing with a VERY PLEASENT CSR.. I'm a Now a Happy Camper !  Yippi !