Delivery service was horrible. My item remained in “preparing for shipped status” for days; I had to contact Wayfair before they shipped. Consequently, the item arrived many days after the date Wayfair originally informed it would be delivered by. In addition, Fed Ex left the item, once again, on the back porch, instead of the front. The item was packaged well. There are clear, easy assembly instructions (60-90 minutes to assemble). It is well designed; with care, the item should last at least a few years. At this time, I am completely happy with the product itself, just not the delivery service; only time will tell how well the product will endure.