I purchased this for a gift for my mom's new cat. I researched a lot of places and most places were very expensive based on what she wanted. I had never ordered from Wayfair before but when I read reviews, I figured I would give them a try. So happy I went with my gut! The product was well packaged, strongly made, and high quality. I was prepared for it too have an odor as some reviews mentioned odor but mine didn't have that at all. I'm highly sensitive to smells and there was none. My mom's cat is now 14 pounds and he still uses it.