For starters, I had my 12 year old set this up and operate it with no prior experience in making coffee. She nailed it! It is extremely user friendly, and takes the guess work out of a good cup. The temperature and consistency buttons are a great feature to any beginner to get that perfect foam. The option to manually steam with the wand movement made it feel like a real cafe style machine. The pumping of the water through the machine was a little loud but other than that, I have no complaints. Looking forward to skipping the drive thru in the mornings!