I bought this faucet to replace a 2010 model that began spitting and would not turn off. It was used daily and was wonderful until the very end. I had to wait more than a month for professional installation so I just started using the new one about 2 weeks ago. After about a week it started to sputter, spray and continue to run after being turned off. I tried removing the spout end piece per trouble shooting instructions but it will not budge it. I have unplugged it and yet again have to wait for a professional to help me. I am selling this house and will not install one in my new home - my instant kettle will do just fine.