So I received this cleaner about 2 weeks ago. I've always been skeptical on these cleaners since I'm extremely picky about how my floors look and don't want scratches on them. All of my house is hardwood and tiles. It does an amazing job cleaning it leaves a nice finish. The tiles never looked cleaner especially in the mudroom. The cleaner is very wel put together and super easy to use !! Highly recommend purchasing one . I also have a dog so believe me when I tell you it works !