I am so mad! This package arrived CLEARLY used: all the zip ties holding the metal together had been visibly cut and just tossed back into the box, the bag that had the box-spring protector in it was ripped open, taped back together with masking tape, AND HAD A USED PAPER TOWEL IN IT! Disgusting under normal circumstances but unforgivable during a pandemic. It has zero hardware. The frame was scratched to high heaven. I'm even more upset that I paid full-price for an open box item. I immediately packed it back up and donated it to Goodwill - paper towel removed with gloves. I'm an inpatient nurse and I do not have time to deal with sending it back and requesting a refund. Needless to say, this will likely be my last order from Wayfair. Do better.