Funny how they press you to leave a review before you've barely had 2-3 weeks to use the appliance.
The front stainless surround on the touch pad came loose almost immediately..double stick tape let go. Difficult to replace with non commercial tape but I finally got it to stick with Gorilla double sided tape. Shouldn't have to do this to a brand new item.
Seems to work ok but, again, has only been a few weeks.
Side opening feature was important to us..only one on the market with exception of a smaller Bosch.