Don't waste your money on this "machine". Steam doesn't work like advertised. After 3 months of very light use the machine smells of mold and mildew when first turning it on. Always cleaned and dried after each use so I don't know why it developed a mold problem. I think it's inside where the steam is "produced". Will be recycling this product. Also bought the HydroSteam upright carpet cleaner and it also doesn't work as advertised. Shark has a new line of spot and Carpet Cleaners and I've heard very good things about them. Sorry Bissell you mess up on these machines.