This slow cooker exceeds my expectations every time I use it! Clean up is a breeze...even if you leave it out overnight and clean it the next day! It works consistently, and everything from queso to pot roast comes out great. We've had this cooker for well over 5 years and use it often. Yes, the coating on the insert shows wear, but it's still usable and I'm going to see about just purchasing a new insert.