I had one of these for 30 years, but the waffles started sticking to the plates and I couldn't get replacements - so I bought this one (identical to my 30 year old).  As others have noted, the plates are loose or fall off when the appliance heats up, which is not only inconvenient, but also a burn hazard.  I was able to fix the problem by bending the spring clamps that hold the plate in so that the plates stay tight when heated.  Otherwise, it works just like my original waffle iron.  B&D needs to fix the spring clamp issue.  Otherwise, I am happy with the product.