I ordered two rolls of the same product and they came in two slightly different colors (which makes a big difference when putting it on the wall next to each other). After calling customer service they agreed to only replace one roll (I had already placed one roll on my wall) with the hopes that the new roll they replace it with matches the roll I put up. And now I am also on the hook for returning the original roll or I’m charged again for it. Normally Wayfairs customer service policies are great, but now I’m most likely out money and time because the chances of the new roll matching the color from the first are quite slim. I’ll update the review if there’s a fix that gives me two rolls that match without putting me out more time and money, but as of right now I’m frustrated with the quality of the product and the customer service.