I got this mattress in a surprisingly fast time, and I had got it for my college dorm. After setting it up we had seen that one of the tufts was completely untufted and there wasn't anything to connect to on the other side. I figured it wasn't worth worrying about but after a week of very light use, all of the tufts on the side that we would use to sit on when it was up as a couch were all pulled out and so were the two middle ones in the crease, I can't find any way to fix it. I still figured ok its fine its just baggy now, but then I saw that the top three on the back side of the couch were ripping the area around them and now creating visible white holes. Otherwise, the actual mattress inside and the material of the brown cover is quite comfortable.