The ability to research on website fine
Product was as ordered missing one leveling foot screw, properly packaged,delivered in timeframe stated. Delivered in a rainstorm whole in box( forklift), no strapping. Everything soaked, charcoal box completely broken, everything covered in wet charcoal dust. All pieces had to be hand carried individually. I assembled the unit, looks fine, haven’t used yet. The one leveling screw that I have to order and the actuall delivery from UPS are the only reason you did not get 5 star