When the kitchen arrived we were disappointed to see how beat up and wrecked the box was. There were holes in it and the tape was separated so we didn't even have to cut into the box. Pieces of the kitchen had marks on it and the stove was a bit bent in. The doors also didn't close on the kitchen cabinets. 

Overall, still a very cute kitchen. 

We actually spoke with Wayfair and they shipped us a new one immediately to get it in time to build for Christmas and we are hoping it is in much better shape. Wayfair had excellent customer service and because of that we will definitely deal with them again - despite how the first one showed up. Hoping the second one is better!