Re-Read these directions several times. Each pole has a letter & a number. The Number is for the shelf level and the Letters relate directly to the Base size. All  A's are used in the same corner, B's in the next, and so forth.THIS IS NOT ADDRESSED UNTIL YOU ARE IN THE MIDDLE OF THE BUILD.  I read many reviews before this purchase and many of you discussed the fact that the poles did not match up like you expected. It is not your fault that directions are now REPLACED WITH PICTURES. You don't get a good letter grade here, unless you catch the hidden cue before the build, ON PAGE 3! I questioned the tiny screws that were to attach the hooks. (They are tiny!) With all of our paraphernalia, not one hook has budged!  Our Rack is placed by the back door and has jackets, shoes, shopping bags, hanging flashlight and a shoe horn, as well as an umbrella. The Rack is what many customers have labeled, "A piece of furniture." Truly a pretty piece any place in your home or office.