Very good packaging so delivered unscathed. Seems like great quality and very 3asy to assemble since it's a one piece toilet. It's very small and we bought for shallow depth due to narrow bathroom. We needed an extra wax ring due to where plumber set new flange below tile and water hook up required new hose as it was emaller than prior toilet. But nothing I can fault manufacturer for. Seems like a good toilet. Only time will tell on durability of flushing mechanisms.