I gave the chair four stars overall because of the price.  We got 30% off the already low price with free shipping and no sales tax.  

Delivery was fast and our two chairs were in great shape.  Assembly was simple and took less then 20 minutes each.  The color was exactly what we expected.  Comfort was the only disappointment.  The seat cushion is extra firm and feels like we're sitting on a mound versus settling in a comfortable chair.  We are hopeful the cushions will start to give a little and provide the comfort we hoped for.