I had ordered 2 of these but found them cheaper somewhere else.   I cancelled them thinking I cancelled the order but it only actually cancelled 1.   The other one shipped before I could cancel the 2nd one, and when I tried to return it, I was told it was non returnable which was very unclear when I placed the order and not what I was told when I called to cancel it. 

I was very disappointed and displeased but customer service made good and issued full store credit.   I can't comment on the tray itself, but Joss & Main customer service rose to the occasion and I am grateful for their understanding on this issue.