I purchased this product because my current bathroom handle broke.
I purchased a Moen because I was so impressed with your customer service from my last contact that I knew it was the best product to purchase. I had a broken kitchen unit and I didn't realize it was a Moen so I contacted your customer service and found that you still made my unit and you even had a parts catalogue. I turns out that I only needed a screw housing part which you sent out free of charge!
Incredible that you still made my older unit and even more so you had a lifetime guarantee and you really meant it !! By the way the original product still works great.