The popcorn machine was purchased as a gift to my grandchild who absolutely loves popcorn! Today was his birthday. We were excited for the popcorn machine to begin popping kernals and to serve it but the popcorn machine did not work sadly. We had ordered packets of popcorn kits to make in the kennel so instead we did them in a pot on the stove. Unfortunately, I will be sending the popcorn machine back.