I have always had a good experience with Bissell products but this pet hair eraser vacuum is amazing! It is light weight and so easy to use. I have a sheltie and golden retriever so dog hair is over powering in our home. My old vacuum broke and started smoking from attempting to suck up all the hair. This vacuum sucks up the hair effortlessly and doesn't get clogged. The vacuum doesn't allow hair get get caught around the roller and kind of forms a ball of excess hair and spits it out. I'm not sure if that's normal but it works for me as it doesn't break the vacuum. The handle is the nozzle and is easily removed with the press of a button. I love it so much! It empty's quick and without a mess. My rugs look almost new with how great this vacuum is. I highly recommend it.