The Julio recliners comfort is understated. The lumbar back support is impressive. I ordered 2 in the brown color. Was pleased with that when the chairs arrived. They are not an "in your face brown" but more of a gray/brown that translates more toward a darker, neutral color. These chairs are perfect for someone 5'9" or 10" and still are comfortable for someone shorter in the 5'1' height range. thre chairs recline almost fully..about 160-170 degrees. I can't say enough about Customer Support...again understated. One of the chairs we received was missing a significant part. Customer Service immediately checked with the manufacture only to find they did not send out individual parts. So Customer Service sent us a brand new chair, expedited the shipping at no cost to us. We got the replacement chair within 48 hours. I don't think any other company I have ever dealt with provided such fast, hassle free service. KUDOS TO WAYSIDE!  You are doing it right.