We had this humidifier on our wedding registry and received this as a gift over a year ago. We really enjoy how quiet it is, the timer feature, and you can access a nightlight with it as well. After using this humidifier for the last 1.5 years, it began to leak. I contacted customer service and was responded to in 1 day. All I had to do was send in some photos and I received a replacement in less than a week! Great customer care.