We bought this a couple of weeks ago. The first brew was fine, but had a few coffee grounds in the carafe. Every singles brew after had over an inch of grounds in the carafe. We cleaned and cleaned, even adjusted the amount of grounds, ran just water through, but no matter what it had and inch or more of grounds and the basket would be backed up with water. At one point I brewed 4 pots in 2 hours trying to get it to brew correctly. I really wanted this coffee maker and am so disappointed. We returned within a few days, but are still waiting for our refund.