This chaise is everything I hoped for and more!  It's beautiful!  The color is as pictured and it fits perfectly in my living room.  It is firm but very comfortable.  Plenty of room for me and my two doxies.  They love it too!  I ordered it on 8/16 and it shipped the same day.  Was to be delivered between 9/2 and 9/10.  The local delivery company scheduled delivery for 8/26 but I had to change to 8/28.  The delivery went perfectly, they arrived as scheduled and the team was friendly and efficient.  The packaging was in pristine condition.  I was able to get it out of the packaging and into position by myself (I'm 66).  I did have to have someone tip the chaise over to get the feet on but that didn't take any time at all.  This is the best thing I have ever purchased online!  I will definitely be buying again from Wayfair.  Great products, fair pricing and quick delivery.  Win! Win!