This is the first time I've ordered furniture online and I am very pleased with the product.  The chair does sit higher due to the swivel base, so that's to be expected.  The chair has thick, firm cushioning and is very comfortable, the back is just high enough to rest your head on and the fabric is smooth and soft.  The color representation was good also.  Just received but I think I'm going to be happy with it.  

Pros: good value, easy assembly, as advertised
Cons: more colors choices would be nice