Our first Handy individual came to us after a long day of putting together a swing-set at another job.  He wasn't 100% aware of the full job as the table and chairs came together so he was a bit surprised upon arrival.  He put together our table and chairs but didn't do the best job.  The screws were a bit loose and we weren't super satisfied.  The reason I give 5 stars is because the Handy Support team was quick to take control of the situation and had another Handy individual in our house at our earliest convenience.  The new person tightened the screws and now we have a fully functioning set!  Teamwork made this a success.  Appreciative of the Handy service and attention to Customer Satisfaction.