I tried canceling this order because when I started reading the reviews and the pictures of it how uncomfortable and cheap it was made but you guys would not let me cancel it so anyway you sent it I was going to try to keep it but it is so cheaply made so hard and uncomfortable that I need to return it so you said that you would have it picked up at no charge and thats what I need you to do I need a refund and then I will order a better chair I got a wonderful tear from you guys a few years ago from Red Barrel its a beautiful red recliner and I was hoping this would be comparable but they dont even come close to being alike Im very disappointed in this chair and I hope you stand by your word and have it picked up for return so that I can get my refund thank you