The umbrella we ordered is well made and attractive. The price was extremely reasonable for the quality product we received compared to comparable products on the market. The ordering process was simple and the product was delivered early. The only disappointment was that the color of the umbrella shown on the website and in the description was inaccurate. While the return process was very simple, we were charge $60+ for return shipping, which I feel should be waived as the actual product did not resemble the product shown on the website. Overall, our shopping experience was satisfactory.