Compared to our previous simplehuman dish rack, this KitchenAid misses the mark.  The drain tray underneath is too flexible, and bends in the middle, causing the water to pool there instead of draining.  The wires that hold the cups on the drain end are too close together, and only a couple cups can actually be hung to dry (unless you are a munchkin and have super tiny cups.  We will be sending this back.  :(