I received a replacement fire pit as the first one I received did not have a knob with it and the igniter stopped working after being used several times. The replacement fire pit’s igniter will not work at all. It seems to be a defective part for this item. 
Also, my correspondence with customer service representatives was confusing. It was very unclear if they were sending me 2 new parts or a new fire pit. I asked for clarity twice. The second time I was told in no uncertain terms that I would be getting 2 replacement parts in November. Then in October a brand new fire pit arrived at my front door. Very inconsistent messages....and Sadly still no functional igniter.