It took 7 weeks after purchase to arrive in my driveway. There was lack of communication about delay. That's why I took off one star. Otherwise the couch is very nice. It is a clean crisp white. The seat cushions are very firm, but the back cushions make it more comfortable. It took myself and my mother over two hours to assemble (once we figured out the vague instructions!).  It is versatile, meaning you can make it a right or left facing chaise. Overall it is a great price for a pottery barn styled couch.