The item itself is great, but the process to receive it was awful. I got the grey wash color and it has a bit more brown tint to it than it shows in the photos but its still a nice grey. Its the perfect size and style for under my tv. But Before i received my grey one, I received the wrong color twice in a row. It was incredibly inconvenient, having to send back each wrong one and then to be disappointed with the wrong item more than once didnt make me very happy with my first purchase from the company. Customer service was very understanding and gave me a good discount but i wouldve rather the warehouse pay more attention and get the right color item to me in the first place. The whole process took about two weeks before i got the correct item color.