I placed this order months ago and half of one of the chairs was missing - I called several times and was told to give Purolator more time - by the time they admitted they lost the chair, I was told you didn't have the "parts" I needed but said you could ship me the whole chair instead - not sure why you didn't have half but had the whole chair - I was guaranteed the same exact chair including the color - well now I know why you couldn't send half a chair - it's because you didn't have it and sent me a different colour - I am very tired of dealing with this so I will keep the chair but I will not be purchasing from Wayfair anymore - my first experience wasn't good either so now I'm done