I like the design of these shelves, and its supposed to have a rustic look to it.  But one only one shelf three of the supports are not clean square edges and it just looks like that shelf has defective areas.  It's "rustic" but since the other one has all clean lines and edges it just looks like one shelf is broken.  It's not a big enough problem for me to pay to ship it back, so we'll hang that one higher and more out of our line of sight and hope that it doesn't bother me as much as it does right out of the box.