As other reviewers have stated, my faucet arrived with the "handle issue" right in the middle of my kitchen renovation when I really need a faucet! The left handle (if you are facing it) is stuck in the forward position and not straight with the other handle. There is no way to adjust this. Honestly, I bought this knowing that this was a risk (based on other reviews) but thought, "Oh how silly of them! Of course you can adjust it somehow!" I ate my words on that one. I cannot find a way to adjust it. SO BUMMED. The faucet it still stunningly beautiful and seems super high quality. HEAVY. But I bought it for the looks and the handles not being even, is definitely not okay with me. Giving 3 stars. Might try to order it again because I REALLY LOVE IT. If the next one comes in flawless, then I'll change my rating.