When I had to replace my over-the-oven microwave, I investigated which brands would fit in the opening and customer ratings of those brands. I kept seeing the unfamiliar LG brand. Upon further investigation I learned that it's a relatively new company but had good ratings. Given that the price included installation as well as hauling off the old microwave, I had to give it a chance. I've been very pleased with it's perfomance & all the options it has.