We had a horrible experience with them. The first guy they sent was late. Then he had read the order wrong and thought he only had to put together five chairs but it was five boxes with two chairs in each box. Then he probably tried to rush and put legs on backwards and put a screw in so tight it cracked the wood. They sent a second guy to fix his mistakes and he was much better but there were factory issues with the chairs so we had them replaced. The third guy was okay, although he was trying to put the legs in the wrong place and thought the screws didn't fit.