Fed Ex delivery guy was very nice and patient. Secured building, brought it up to my moms door and helped push this huge box inside so it’s not sitting out in the hallway. My sister put it together and said she removed the back cushion out of the box, then tipped the box over so she could easily remove the box. It was easy to put together ( not much to put together). My mom loves the color, how quiet and easy it works with the remote and how comfortable it feels. Thank you Wayfair and Fedex!