Overall the sectional looks great and comfortable. The seats have a good  firmness to them and the back rest are softer. The seat depth is a bit shorter. I’m short (5’3”) and my legs bend perfectly with back against the back rest. (Typically my legs dangle a little)

A little difficult with Wayfair Customer Service  on getting a replacement part because one of the middle sections has a defective back rest. Been 2 weeks now and still satisfied with the overall product. Would give 5 stars if only my issue was resolved quickly and easily.