I ordered the mattress on August 18th you said it was shipped on August 20th and charged my credit card, it wasn't shipped till September 12th almost a whole month. I called and texted your customer department they couldn't tell me what was going on. This mattress was for my mother's 88th birthday I was the only one at her party without a gift for her. All your people could have told me it was back ordered or there was a problem and I would have ordered another one. But no all I got was will get back with you.  You already took my money so I was stuck, well it's like this I want some kind of refund or some kind of comitment for my next purchase. If not this will be my last purchase with Wayfair. Sorry but you made me look like a fool at my mom's birthday party.☹️