I like the couch - firm but still comfy. only issue is that the customer service person i talked to in the chat said i would be notified once it got to the distribution center and that i could schedule my delivery from there, since we wouldn’t be moving in to our apartment until a certain date. However, that did not happen.

I was notified it was out for delivered and then it delivered shortly after. Our lease for the apartment it was shipped to, had not started yet. Luckily the property manager let us move the couch inside, even though we were scheduled to move in until a couple days later. 

Now, we moved into our apartment and had to put the couch together ourselves, even though we paid for the professional assembly. The assembly person never showed up. There is also significant stain marks on the corners of the couch as pictured.