This chair is super cute, I don’t mind the zipper in the back as my chair will sit in front of a wallbookcase. The cushions are pretty firm which I wasn’t expecting and hoping in time it will soften up. That’s the only reason I didn’t give it 5 stars. The back is shorter than most office chairs but it’s wide enough you can sit cross-legged in the chair. I also really like that the arms are lower so it slides under my desk without having to lower the whole chair.