Delivery guys were great HOWEVER the product missed the mark a bit. Box Spring was damaged as per pic 1 & 2. They shipped the bottom of the box spring against the mattress and during shipping the mattress went through the cavity and damaged the material/ripped it away from the frame. Would have been prevented by turning the box spring to the outside. |In addition pic 3 shows the mattress's one side where the sewing just didn't happen all along the entire side. Not sure where quality control was before this left a factory. Anyway this is a spare room bed so I didn't return it but I feel I paid enough for both mattress and box spring to be damaged.