I am from Canada and I got my order 2 days ago from the U.S. Pros. : very nice packaging, product is of good quality and the best part is the customer service. Cons: Exchange rate as we ended up paying double of what was listed with custom and shipping, waiting period is long but not as long as ebay :). They are planning to open up a warehouse in Canada so hopefully my both issues will be gone. Overall, I will buy from this website in future. I love my furniture.