First l, it weighs 10,000 pounds and is a nightmare to move around. Its also VERY complicated to build with very lengthy instructions and tons of pieces that are poorly labelled. But worst of all, it arrived broken, with a large chunk torn out of a visible surface. I contacted Wayfair immediately, and they just referred me to a call center for the manufacturer, which then just referred me to a website, so I can reorder a replacement part that will take weeks to arrive. So my options are now to leave this ENORMOUS pile of unbuilt wood in my living room for weeks, or to build it with a giant chunk missing from the top. Wayfair offered absolutely no compensation for the giant inconvenience. Ive spent thousands on Wayfair, but I think I just ordered my last item. TERRIBLE customer service.