I love this bookshelf! It not only provides shelving for my books and knick knacks but doesnt feel heavy in my small living room. 
It came very well packaged, a couple tears in the outside box (likely from the delivery person), but everything inside was protected with bags, foam, etc. Nothing was scratched or dented. Literally everything I would need was included-every screw (all 82 plus a few extra) and a decent screw driver. 
The directions were simple as was putting it together. It did take me a couple of hours but only because my hands got tired from manually screwing in each screw. Ha! 
It is very sturdy, though a bag with stuff to attach it to the wall was included, I didnt feel it was necessary. 
Overall, Im even more impressed with this bookshelf than I thought I would be!