"Well, where to begin. I ordered two Huckins standard bookcases . When the first two came in one was broke in half . I called about the issue, was not happy. I waited for a hour and a half on the phone to talk to someone. Finally, someone answered and was very nice and understanding with me . They took the time and calm me down. They also helped me out with a discount which helped. So we ordered another bookcase and it came Sat. broken. NOT HAPPY!!!! This started out to  be a nightmare because this was a Ann. present. Second time when we called we waited for a hour and a half again NOT HAPPY !!!! . So we just cancelled the order all together. I have a ceiling fan ordered hoping that it won't be broke when it come in. You have pictures of all the damages on both bookcases.                                                                                   MIKE BILLER "