It says it was delivered but I never received the items.

The Same exact parts have now been shipped to me three different times.

Still missing the second set of parts.

At this point the failure is comical and actually impressive that you can talk to your customer 9 different times, have me submit photos and full explanations, receive detailed emails about what is missing, and STILL have the same (incorrect) components show up 3 times in a row.

All 3 photos contain the exact same pieces. The second box seems to be elusive and a figment of the imagination.