Came well packaged.  Item as shown in description.  Comfortable for short term seating but gets uncomfortable after 30min.   The most frustrating thing is I had one missing washer from one of the two chairs.  I tried to contact WAYfair via their web interface and even though I uploaded a photo it would not let me submit the request for the washer.   Nobody to talk to.   I guess this is the advantage at buy from the local retailer.