This is the first time I have ordered from Wayfair . I am extremely pleased with my purchase. If I could give more than 5 stars I would. I just love this area rug! It looks beautiful and it's so soft and plush.It has a shag high low swirl pattern that is gorgeous. The color was exactly as shown on the ad. Once I laid it out and vacuumed it , it laid flat and looked fabulous!