I have to give a shoutout to the customer service at Wayfair. I love these stools. I bought 4. Easy to assemble as well as very stable stools. Now, one of the 4 arrived cracked. I called Wayfair and they immediately handled the issue. They sent me a link to send pictures and within minutes a replacement was on its way. They were so apologetic even though it wasn’t their fault. Thank you Wayfair for not only providing great products and prices but for also providing exceptional customer service.