The smell of the mattress was unbearable. After 2 weeks airing, open window, closed door, it still smelled bad. I had an allergic reaction to this chemical smell (runny nose, itchy eyes, nonstop headaches, sinuses hurt and I could feel my lungs). I called, so they would come and pick the mattress up. I had enough. Wayfair was really great with my complained and picked it up two days later. Customer care was great, also the courier was super friendly.