The rug is probably fine but the way it was folded instead of rolled nice and neat has left creases in the rug which look awful ! I have been trying to get them out for days - really terrible to pay for a rug that looks so bad - I’m going to give it more time but I’m disappointed.  Gave it more time and this thing needs to be returned - ridiculous that I cannot get the creases out of the rug - have had my heat on high for over a week just trying to get it o lie flat! VERY FRUSTRATED