We are very pleased with the Saltford Convertible Chair.  We plan to use it in our second bedroom for our grandson.   The chair is hard so we are going to purchase a mattress topper to make the chair/bed  a little softer.  However, the chair is just as advertised.  The color is very close to the color on line.  There is a zipper over the bottom cushion.  Under the zipper are the bottom legs of the bed, which are needed to stabilize the end of the bed. So the pillow or something else is needed to cover the zipper when the chair is not being used as a bed. 
As of now we are very pleased with our purchase.