Love the look of this chair. The shape of the chair is comfortable but the cushion isn't, but I wasn't expecting it to be (used for decor, not actual sitting). One of the two I ordered was cracked across the frame when it arrived - most likely in shipping - but Wayfair had great customer service and is sending a replacement as soon as they are in stock again. Would buy this product again, the 4/5 is only due to comfort level.