These shades (I purchased 3) are beautiful! Once my hubby & I took down the old slat blinds, the transformation was great to behold! they are clean, fashionable & elegant. One is in our bathroom and we love it there. Just push up or pull down. No cords to fuss with or look ugly when they hang down.  While putting our third one in place, my hubby accidently broke the bracket. I called the number supplied in the packaging. I was greeted by a very friendly customer service rep. I explained we had broken the bracket. She authorized a replacement & mailed it to us the same day!!! WOW! That was fast & friendly. If one is shopping for elegant but simple look, these are the shades to buy. Chalk up another great experience with WayFair!