Have enjoyed this coffee maker for a while,  brews consistently good coffee IF, the grind is not too fine. Thermal Carafe keeps the coffee at a suitable temp for quite some time.  However, the weak point is the lid. (As pointed out by many others here.) I can no longer pour with the lid on because the plastic release is cracked and will not work.  I really like this product and would buy 2 or 3 replacement lids, if they were offered.  (very hard too find a 12 cup metal thermal carafe paired with a good coffee maker.)