Having spent a long time researching mattresses I decided on this one, the service from Mayfair was second to none and it arrived sooner than expected. The courier used was very helpfull and the mattress was on my bed within 48hrs of the order being placed. The only delay was caused by the necessity of waiting 72hrs for the mattress to expand/climatise, but it was well worth the wait. All in All a Great result, Highly recommended.