We are disappointed with this. After hiring Handy to assemble the bed the ladder didn't reach the floor and would sway when my 5-year-old son used it to climb into bed. We bought felt pads and placed them on the ladder legs to make it reach the floor but it still swayed. The second day we had the bed the ladder moved while he was on it and the rail in which the ladder is attached split. Now the ladder isn't attached on one side and still sways. It's not a good situation. We'd planned on having this bed for many years and are very disappointed.