Well, I can start off with the positives. Cats love it...a LOT. I have 3 Maine Coons and they aren't small but they happily play all over it and it has held up over the last couple of days. When I first ordered the product it was at one price. Less than a week later it dropped down $35. Wayfair was more than happy to refund the extra cash because they price match for a specified period of time. My disappointment comes in the form of weight. The product says 100lbs. The delivery company said 85 or 87 lbs. (Can't remember which one) There is a difference. The more the product weighs the sturdier it is because it is using better, more solid material. It's been two days...the cats are happy so I won't be complaining too loudly. I just prefer upfront honesty.