I was really impressed with this frame. The instructions were superb, tools included (even a little reversible socket wrench!) and extra parts included. The enclosed packaging conveyed the company's pride in their product and workmanship. It was well engineered, and indeed heavy duty construction. It is a simple, basic frame that has a clean look, not a high-ticket model but you could tell that didn't compromise quality in the least. Incredibly easy to assemble too, did it myself in about half an hour.