I received my futon as promised, I put it together in just about 2 and a half hours. the only complaint I have is that it is hard to sit it in couch position with the mattress on it. Once getting the mattress in position the mattress slides back down  it does not sit on it as the picture shows.. Not sure if a thinner mattress would be better or not but I have the 8 inch mattress. other than that I am a very happy customer