We have had this new model handle less counter depth fridge for only about 2 months. I bought it without any reviews as it was just released. We had a Samsung counterdepth for 2.5 years before it was condemned because ice maker kept failing. 
This Bosch fridge is quiet, makes plenty of ice, and has an incrediable amount of storage for a counterdepth model. Seriously has a lot of storage! 
New features I like are the app based texting of when the ice bin is full or if someone in my family forgot to shut the door all the way. (Fridge does have an alarm that beeps in case of  this, but if not in kitchen you will not hear it)
Love the pull out middle drawer, we keep all fruit and veggies here.