This was an amazing surprise to receive in the mail! I immediately opened it up, set it up and brewed some coffee! Probably the best cup of coffee I’ve had! I love how you can set the temp of the carafe. I also like how there’s a hot water reserve. My kiddos love hot chocolate, so this will make my life so much easier! Coffee brews fast and you can program it to brew before you wake up. It’s not too big and doesn’t take up much counter space. Overall I’d give this a 10/10!!