The curtain rod was very nice and it was very easy to install, but the curtain valance Cherry 52" that was supposed to be "17 inches in length was not so good.  We bought 5 panels and 4 of the 5 were correct, however the 5th valance was only "16 inches in length and therefore did not meet our expectations.  I went online to explain and request a refund and they wanted a picture of it, however I do not have a smart phone to upload a photo, so I called this morning to discuss the issue and was disconnected after waiting 15 minutes to speak with a representative.  So, what do I think?  I think your company has some issues and they start with the merchandise and continue with reaching customer service to get the issue resolve.  Still not resolved!