I am amazed at how bad this company's service is. I ordered the elongated toilet seat bidet in black-- the order said it was in "bold black" but when it came it came in white. I called and complained and was told they would send another. I emphasized that I needed black and they assured me it would come in black.It just arrived and it was, again, in white, even though the shipping slip says "bold black." What is going on? This is delaying my project and is extremely disappointing.