Could not be any more pleased with this closet organizer.  The box was delivered in very good shape, all of the materials were devoid of imperfections and the build quality is very solid.  It took me about 3 hours to install and apart from some of the directions being very vague in what they want you to do, it was quite an easy task.  I did have to use my own measurement for the long hang side cut.  The instructions call for cutting the shelf and hanger at a specific distance but when i measured the gap it was a few inches longer.  So just a word of caution:  always measure before making any cuts!