I love this ice machine! The ice machine on my 20 year old refrigerator went out about two years ago. It wasn't worth sinking the money into to replace the ice machine. After filling ice cube trays every day for the last two years, I have to say that I LOVE this little machine! It doesn't take up much space at all, and I have very little counter space, it is quiet, easy to operate and makes ice very fast. The shape of the bullet cubes is also great. My refrigerator ice machine made the half circle shaped ice that always fall all at once in your glass and splash your face. I wish I would have bought this machine two years ago when the refrigerator ice machine went out. Would have saved me a lot of time and cold fingers from pushing ice out of trays.