This umbrella broke after one week, maybe it was damaged when we received it.  When we open it doesn’t lineup to the main pole.  We have to stand on a chair or ladder to connect the pole.  Update this umbrella is totally broken, rope cord let go.  I’v always had good luck contacting customer service if I had a problem.  I tried contacting them for this product without luck.  Wayfair you need to make contacting you easier.