I expected support but not that much. It has been hurting me and my husbands neck.. We got longer pillows and those seem to falt quicker..but as for the regular size pillows.. In all honesty pass. Gel pillows are better than this. Over the months of having it it has flattened a good portion.. This will take months.. We now use the pillows in our couch for comfortable support. It helps our backs but not our necks. Youre gonna wanna pass .