We like the tub okay but we definitely have and had issues, first it took over a month to arrive.  The stairs that go with it weren't included in the delivery.  They came two weeks later.  The cover is too large by 2 inches on each side.  I called the manufacturer and they said that's the size cover they recommend to work with their lifter.  Which I didn't want.  Having a cover so big makes the tub look odd when the covers on.  I guess we just expected a little better buying a new tub.  If we had to do it again, I'd buy a tub local.