I am so sad that this review is bad. I actually love this crock pot. I love that I can set it to turn down to warm at a certain time. I got it as a Christmas gift in December of 2018. But, not it will sometimes just randomly shut off. At first I thought that maybe I had forgotten to turn it on, or maybe my husband didn’t understand how to work it. But this morning I made sure I had it on and left. I happened to forget something and came back to a turned off crockpot! Now I don’t think it is trustworthy.