The 2 piece living room set is hard. no one wants to  set on it including me. 
Two of the seats in the dining set are loose because the sockets that hold the screws are stiped. You sent me a new set of screws and seats but the delivery men said they couldn't get into my building and they didn't have to call when they got there to be let into the building where as they have many times in the pass. I was told I could come pick it up but the location was 45 mins away from where I lived. They sets are still falling part. If someone hurt themselves from falling out of the seat my apartment insurance will take care of my part, but I will encourage them to come after you as well since I have made you aware of this situation. I am not happy. I ordered a rug from you all at my daughter's request to try one more time, let see how this turns out. I ordered and paid for it over 2 weeks ago and still have not received it.