The first two I ordered were badly beaten up in the shipping process, shells were chipped and some were completely off the piece. Wayfair's customer service was awesome and sent replacements. These were wrapped in Bubble Cushion. Still a few chips, but the luster and design of the piece is really unique and I love the way they look on the wall. Hung them right next to each other for a larger look. 

Pros: Luster of the shells are very nice. Great size , good value. 
Cons: Needs better  packing