CONS:  The unit is challenging to assemble and often the images do not annotate the correct screw or bolt to use.  I had to call the South Shore several times for instructions.  A few parts were missing, and South Shore is sending those to me.  The large sliding drawer did not align accordingly as the pre-drilled holes for the bracket were off.  New holes had to be drilled.  When assembling the drawers, you need to make sure the back of the drawer is appropriately aligned in the grooves or it will not fit correctly.  You do need two people to assemble this.

PROS:  The unit is very sturdy, no pieces arrived damaged and South Shore customer service is very helpful however, you may have to wait 5-10 minutes before getting a live person.  Once assembled, it's a great piece of furniture for anyone who crafts.