First ever purchase on Wayfair and was a great experience. Shipping got a little delayed but other than that very smooth. This bed was not complicated at all to put together, very simple. Takes two people. My husband and I took about 2 hours to build but we also had our 4 kids in the mix so it can be done quicker. The quality of the bed is great for the price, not amazingly solid but better than I expected. Overall we are very satisfied and our boys love their new bunk bed!