I probably won't be able to say enough about this latte maker. I got it a few days ago and I've already used it five times! It is so easy to use and set up. Very thorough instructions for making cappuccinos, and hot or cold lattes. I love that there's even a quick reminder sticker on the top of the machine and that it can easily be removed if you decide you don't need it. The product came with a insulated tumbler perfect for making iced lattes. I really loved the froth feature. It was really easy to use and worked fast. You can make a cold froth for iced lattes or hot froth for hot lattes or cappuccinos. I also really liked the recipe book included. Overall one of my favorite purchases ever!