We had an issue about 6 months after we had this table where the wood expanded on the lazy susan and would no longer spin, I was going to sand the center section, but since this is not a cheap table I decided to reach out to customer service first. They were super helpful and really delightful and got me a replacement table after I showed them the issue I was having with the lazy susan, I didn't even need to return the original table, so we donated it. We haven't had an issue with our new table, thankfully. It's a really lovely piece of furniture and every time we have guests over they fall in love with the lazy susan. The only reason I'm not dropping the star rating down from a 5 is because of how incredible the customer service was and the speed at which they were able to deliver the replacement table.