We were very pleased with our purchase of this Deluxe Cat tree. It was very easy to assemble. We did have one hick up with the tree but contacted customer service and they were very courteous and helpful and sent out the corrected part we needed the same day. We are very satisfied with the cat tree and so is our cat Roxi who is enjoying playing on it. It is very well made for the price and we couldn't be more pleased with it.