I bought this a little over a month ago and I'm tickled pink (whatever that means) I previously owned a heat pump drier (not LG) that only lasted two weeks and I went through a year of aggravation trying to get it fixed. With my LG dryer, I've done over 40 loads already and I am pleased, particularly how quiet it is. Yes, it does take longer to dry than a conventional vented dryer but most loads I do run about an hour and a half. Admittedly, I've only ever used the "normal' cycle but, I'm a simply guy, I like to push the button and walk away. Again I'm very pleased with the function and I don't mind emptying the water each load; this is a little inconvenience for saving on my electric bill.