The wicker seat portion (part P), where you need to align the bolts did not line up. Asked for replacement part P, and the manufacturer said I need to pull the arm out completely in order for holes to align.Of course we tried that the first side was aligned but it’s the other side of the seat that doesn’t align.  Had neighbor with one of those Cresent tool kits help. If seat doesn’t fan out you’ll need a strong person to keep it open while you use that tool to make the bolt stay. Not fun! On a side note- the frame— Only took 35 minutes to assemble the standframe. Parts well labeled and instructions are pretty good. I needed help, so two people is good idea. Edit After sales contact  is an email only contact. They send you a link that doesn’t work because you can’t pull down the countryregion box to write in your country. And when you email to ask for help no one replies so there’s actual no after sales help.