Let me start off by saying that I take my morning cup of coffee very seriously. Bored with my Keurig and each cup’s lack of individuality, I joined the Nespresso fan club over 5 years ago and haven’t looked back since. With the Nespresso Vertuo, you can expect flavorful coffee and/or espresso with quality similar to that of a cafe. The crema the machine produces is truly divine and makes all the difference. Such a treat. Also, my Vertuo has been extremely reliable throughout the years- not one issue! The only *minor* complaint I have is the temperature. I tend to prefer a hotter cup of coffee.