Our previous washer was a mid tier top loader without an agitator with okay but not great performance. When it broke we decided to replace it with a top loader with agitator because washing performance was supposedly superior. Unfortunately this machine does an awful job cleaning and uses significantly more water to boot. We have had an LG tech come out to make sure that it is operating properly and were told it is operating as expected. The capacity is also much less than we realized because the LG tech said we should only be filling it one half to two thirds full. After this experience I am unlikely to buy another product from LG again.