We got three of these recently since we installed a gutter system. The first rain event was a big one and they all overflowed through the overflow hose away from the house which was perfect. We live in Southern California and these rain events are rare, however, we were able to use the rain water on our drought tolerant plants and trees over the next few weeks. I lost one of the hose holders and contacted the company and they immediately sent a replacement. I also like the way they look and sit flat next to the house. We put them on some cinder blocks so it was easier to empty the water into a watering jug.