This is a wonderful pillow. The most comfortable my partner has ever used, and she loved it. The adjustability is fabulous. But in the end we had to return it since the off-gassing was too great. We tried multiple types of pillowcases intended to seal it off, but not could contain the smell. It isn't a truly horrible smell, but we could both definitely notice it from just the one pillow, and it isn't nice to wake up to. Sorry Cariloha. But the return process was super easy.