I read a lot of reviews and this product had the best ones. I am very happy with the coffeemaker. Many people say it's loud but it needs to be. It is actually quieter than I thought it would be. Easy to use and I like the option to either use the grind option or not. The non-glass carafe was important to me as it keeps the coffee hotter for longer. It takes a couple of minutes to clean but again I thought it'd take longer based on other reviews. Overall...very happy!