I received the shipment and the items were packaged well with no defects. My only reason for not scoring 5 out of 5 is that the brown finish is a lot lighter than pictured. I was expecting a dark brown finish but these stools are more of a cherry brown. They still work okay with the colors in our wood flooring but do not match the color of our center island which is dark brown/walnut. I do like the quality and every other aspect (size, seat color, etc.) so plan to keep.