I ordered this product and in the tracking info it said "two labels on package". After not receiving it for a week after it was supposed to arrive I called the company and was told it was sent back to the warehouse. Some sort of notification to me about this would have been good service but I did not receive that. Then after ordering a replacement, the tracking info said it was delivered at the door. This was untrue and I came to find out it was delivered to the neighbors. I had a very terrible experience with this part of the process. Overall the product itself is exactly what I expected.