My kids were so excited to get a bunk bed with a slide! We got rid of their old beds and come to find out there is a part missing and we can't put the beds together. WE have no spare rooms/space so they have been sleeping on the hard floor and the replacement part will not be here for two additional weeks. This is unacceptable and I'm returning the item. To make it worse, I am being charged $20 to return a product that WAYFAIR neglected to send full parts for, unbelievable, Never AGain!