I had the 6', three height adjustments with rubber foot toes to protect my floors from being scratched by the metal table legs.  These rubber foot toes broke off so I reached out to Lifetime to find the part number, purchase it and ship it.  I was happy that Kyle replied quickly asking for more information that helped him to identify the part he needed to send.  Before I knew it the part was on it's way and get this, it was free (part and shipping).  Unfortunately, I didn't tell him that I needed 4 foot toes, since over time they have all broken off.  So happy with the customer service and willingness to help.  Much appreciated it!!!  Thanks Kyle.