I really wanted to love this fire table.  It was very easy to put together, and looks classic and simple which is what I loved about it.  BUT, we used it the first night and noticed the igniter does not light, it took multiple attempts. It clicks once instead of the normal clicking until it ignites.  The 2nd night, it would not light so we had to use a lighter, which became very dangerous when the flame flew out!  Very sad this is not working as it should as we really want to use it more.  I did email customer service, so hopefully they make this right!