Received this product about 2 months ago. We were in the middle of a kitchen remodel when I received and since that has finally finished up we have unpacked our new coffee maker and we are OBSESSED! We love it so much! My husband and I love fresh coffee grounds so this is perfect for us. We also love that it can brew hot and cold coffee and we enjoy hot in the winter and cold in the summer. The product itself is a bit large but it's features and functions are amazing!