My initial apt was a Friday at 5 pm, I got multiple txt that my person was coming, what I needed to do, they were on their way...and then no one showed up. No txt,no call, nothing. 2 calls to the number listed and on hold each time for 30 min when FINIALLY someone answered (10 pm) and said well they couldn’t come and we will have to reschedule! I voiced my frustration that I had been txt all day but when the person wasn’t coming not even the courtesy of this!!! Unacceptable!!!!!!! I was told I would receive a credit, which of course I NEVER received!!!!!! I did reschedule and that person couldn’t have provided better service- he was fantastic! But I will never recommend this service to anyone due to lack of follow up and lack of promises reimbursement! Shameful