The actual Gazebo came on the time that it said we would receive it.
All of the 4 boxes were not damaged, so I would have never expected that 
some parts were missing (1 ). To make a long story short, after I had people over to help build the said Gazebo and paid a fee, they were sent home, the missing part had to be re-ordered and 2 weeks later I finally was able to have it Installed.
Costumer service was great they sent more parts that I needed, but I am still out of money spent to have installed.