My appointment was at 1 pm on Saturday and about 130 pm I call the person that waifair showed as my handyman and he said he was busy with another job and he was really far from my home and sent another person to do my assembly. Of course this person arrived passed 2 o’clock. 
I wasn’t expecting this kind of service when we paid in advance for it. 
Not even a call , text or email letting me know what happens and if I was able to receive the handyman after hours. 
I think we deserve respect after we pay and follow the steps to get an appointment for a serviceservice