We bought this just before the New Year and have had it for about 2 weeks. It was easy to install and like that the leveling adjustments are both upfront, nice design. We are very impressed by how quiet the unit is when washing dishes. After using it several times, the bottom rack with the silverware rack makes it impossible to hold two rows of typical dinner size plates. Also, while we thought we’d like the top rack, we don’t know what to use it for other than a few small items.