My husband LOVES this chair!!! It arrived within 3 days of ordering and it was relatively easy to put together ourselves.  He says it is so comfortable and loves the heat and massage on it.  But the best part is the lift part, he no longer has to struggle to get out of the chair.  He says it is super comfortable, he is always cold so the heat feature is awesome and the massage helps with his back.  I'm not sure I will be able to ever get him to leave the chair!!!  Worth the price and FedEx delivery was great!