I bought this when I upgraded my bathroom 4 years ago. Works well! 2 years ago, water flow stopped on the hot water side of the valve. Something plugged the port for the hot water. Sent Price Phister an e-mail, and they shipped a new valve to my house, no questions asked. I received an e-mail reply the next day saying they were shipping a replacement valve. The new valve arrived less than a week after I sent my e-mail to them.