Wayfair shipped my order promptly in appropriate packaging; it arrived sooner than anticipated (one extra star for this).   Although the product is as pictured, and complements my bathroom fixtures, the quality is average at best.  It is too soon to know whether the chrome will last, but the warnings that came with the product caution against normal cleaning methods for chrome plating which raises a question as to the quality of the plating process.  I would feel better about this purchase if the price were 25-30% less than what I paid (a discounted "sale" price), which would place this product at the same price point as comparable products products I have seen at my local bed and bath chain stores and department stores.  Summary: suits its intended purpose but overpriced.