Delivery was poor, one piece came 3 days after thr rest. Chair is stiff, massager is weak, and the recliner is kinda awkward. Just not comfortable. The only thing that seems ok is the heating feature. If it wasnt so heavy and the boxes are cut up, I would return it because I really dont like it. Way too expensive, so buyers remorse is in full affect...plus it went on sale days after I purchased it, which made me even more unhappy. Dont waste your money on this.