After reading all of the negative reviews, I was VERY worried. I had already pulled the trigger on the couch and then saw the reviews and had major buyers remorse. BUT I'm so GLAD I got this couch! It looks really good...the cushions and pillows are very plump and plush, not at all thin and crumpled like others pictures. You have to let the cushions expand for 24 hours before using. But honestly my cushions were pretty plump and expanded almost immediately. 

It is a very comfy couch, the back is just the right height. Fabric feels and looks great. And easy to put together, dont hesitate to get this one!