Ordered This Couch For A Basement Remodel. Very Well Made And The Retractable Headrests Allow Not Only For A Different Look, But Different Levels Of Comfort. Two Things: 1)Ottoman Does Not Come With Purchase...But Customer Service Says It Can Be Custom Ordered, And 2)Delivery "Team" Was One Person...Luckily My Contractor Was On Site To Assist In Bringing Couch Inside. Other Than That, Happy With Purchase.