Every single box that came with this package clearly states "do not get wet". It was raining when the delivery driver dropped off the 3-4 boxes that contained the package, so they just left it our in the rain and the boxes were soaked.  I have a front porch that they could have dropped it off on to ensure that it was dry. My wife who is 34 weeks pregnant had to move the boxes to ensure that things were not overly damaged. I understand that this is an outdoor product and will likely be subject to the weather conditions. But when you pay $1000 for something you want it to be I'm the best possible shape ESPECIALLY when the packaging emphasizes it. I haven't had a chance to assemble the item yet, but I am putting a 3 start rating because everything looks satisfactory but our delivery experience was very poor.