Pleased with the overall product with the exception of a screw didn't fit on the upper right corner of the sofa. The pre-drilled hole didn't line up once the screw was re-inserted after numerous attempts. Will contact them about this matter but I don't hold out much hope with CS.  I was not pleased at all with the Customer Service regarding another issue where it showed professional assembly at $70.99 and they were adamant about the $119 cost which is incredibly expensive!