It is difficult to buy a sofa online and I wouldn't do it again.  The decription mentioned down and I got the impression it would be cozy and welcoming.  It is firm and not squishy at all -- there isn't a loy of give. The fabric feels nice. The back of the sofa is a tad short so you have to kind of recline to get neck support. It might help if you show someone actually sitting on the sofa.) It appears to be well made. It looks good but it isn't what I expected. I thought it would be a good 'spend the day on the counch covered in blankets' kind of a sofa. It is more of a sit upright and proper sofa. I am a little disappointed. It is a nice sofa, great price on sale, just not what I expected.