This couch is cheaply made. I have been using my old couch for over ten years, but it has never been damaged or torned apart. I disposed it off because we relocated and decided to buy all new furniture for the new place. The pillows are falling off the seat regularly, and the zip already explodes. I wish I had chosen something different. It is too soon for a couch like this to get damaged. Well, customer service was quick to offer a replacement part, but it took forever to get it shipped to us. So we spent the holidays with our couch in a bad shape with visitors around.  I will get something different if I have to do this again.