Love this couch. I hemmed and hawed for years about buying a new couch, and I'm glad I chose this one. It's really big (two can snuggle up on the chaise piece comfortably). It's definitely more firm, less of a sink-into couch. I got the dark grey, and it looks kind of blue in my basement, but I think that may just be the lighting. The cushions have velcro, though, so you can't flip them.