Upon opening the box, it was apparent that there was a 1 inch chip on the side, and a 1 inch chip on top of one of the pieces. The chip on top is deep and very noticeable. The defective turned out to be the top part of the console. After reading the reviews, it seemed useless to exchange the item as oftentimes it seems that the exchanged piece is shipped defective as well. The refund Wayfair offered was minimal and definitely did not reflect the condition this item was shipped in. This is my last straw with Wayfair, I will not be ordering again.