Overall, a very nice and comfortable chair. Shipping was fast and delivered in tact. Very easy to assemble, only took me about 20 minutes and I did not encounter much trouble with any of steps or missing pieces. 
The chair is very comfortable and good to sit in for an entire work day.  The leather is more cream than stark/white.  I was specifically looking for a chair with gold accents and I would say I am only 80% pleased with this chair. The gold/brass accents have a more yellow hue, than I was anticipating from the photos.  To me the gold has more of an 80's feel, than anything antique or worn in. I was looking specifically for a chair with gold accents, so was willing to spend the additional money. Had I had a better sense of the color, I probably wouldn't have settled on something in silver/steel and saved the cash. It has grown on me, and I do like it, but wanted to offer this perspective since it was something I was torn over when reviewing these comments myself.