Was pretty disappointed over the number of "defects" found on almost every piece. A couple of dings or surface issues could have been overlooked or "fixed" but as I said almost every piece has issues.. We decided to try Wayfair after hearing from our neighbor's of their experience with you. They've ordered several pieces for their new home and although they had one "bad" order among several they've been pleased with their items and the bad one was corrected quickly with a free new replacement. (Which didn't require them repacking everything and sending several pieces back; which we found to be so commendable as most companies these days think so little of customer service!) We'll be submitting a request for replacements but with there being so many I'm not sure what to expect? I guess we'll know soon enough... 🤔