Although the box arrived with considerable damage, the mattress in general appears to be fine. Once the outer plastic was removed, a dirty area was exposed. It appears that area (bottom of mattress) was dirty and then wrapped with the outer plastic. This leaves us some concern regarding quality control and quality of packaging. The  mattress company sent us the wrong mattress twice. Thankfully Wayfair took care of the problem. We have not slept on the mattress yet as we are waiting for the suggested time to let it fill. The mattress appears well made and fits our king bed perfectly.