I have been so disappointed with everything regarding this. I gave 1 only for the amazing customer service team. First of all, I found out our local warehouses selling it with much less price. It took a long time to get delivered. Then when it was delivered everything was in 1 box, which made it really heavy. Fedex leaves it with concierge and it was awful for me and my husband to bring it upstairs. Then we kept the box until weekend comes, when we started to assemble it, almost half frame done and then found one piece is defective!!! The resolution they gave is they would repair that part, but my area did not have the repair team. So they refunded me and asked me to dispose or donate if I want. I am happy even though disposing it will cost me. Donating is not option because they don't take dissembled ones, and I don;t want to go through assembling 7 drawers. The agents tried everything and I am really happy with them.