Total disappointment with the way you've handled my order. If anyone is planning to order multiple items then think twice! They ship each item with a different carrier, could be UPS or FEDEX and at different dates. What they don't tell you is that they have no control over your multiple order once it leaves their warehouse, and the worse, they charge you extra to have the items arrive at the same time. I paid extra $380 to have my items arrive at the same time but the result was totally different. Their customer service will argue with you rather try to solve the problem. Totally incompetent system and a big let down.