Very disappointed in this fan.  First of all, in the questions and answers, someone asked if you can use with a 4' downrod.  I received the fan and in the manual, nothing is in it about how to change the downrod.  Looking at the motor, it doesn't appear to me this fan was made to change the downrod.  When I emailed Wayfair, they gave me a SKU for the downrods, which were the same brand as the fan.  Problem with these downrods, it didn't include a 4', only up to 3'.  Emailed again, then got a SKU for a downrod that is the wrong brand, no matching color.  So after being hoodwinked into believing I could change the downrod to 4', Wafair will not pay return shipping for a full refund.  Making me pay the return shipping even though they described the item wrong.  I've bought rugs before from them and was pleased with the purchases.  On this purchase I also applied for their credit card and planned on using it a lot.  Not now, will cut up if this is their customer service.