I'll start by saying now that the bed is complete, it is as pictured and very lovely.  Our whole room's look has changed and it is similar to other beds that are far more pricey.  Although the pictures seem to show different colors, it is definitely more beige than light gray (the beige color). I had been waiting for this bed to come into stock for 2-months. When it finally arrived, it was OPENED upon arrival, with the headboard EXPOSED, and missing all of the legs and one support leg, and bed slat fitters.  I was sent a replacement bed that arrived without the bed slat fitters again.  At this point I now had two incomplete beds and nowhere to sleep.  I was able to speak to a manager who then sent me the replacement slat fitters quickly.  The bed is beautiful for the price and I hope we have no further issues.  I want to thank Joss & Main for doing their best in the customer service department to make this bed complete.  Thank you!