The desk was intentionally packaged well, however, the Styrofoam was thin and pretty broken up. The tabletop had a small chip in the back, and one of the metal braces had black scratches. Overall, I do love the desk. The motor is relatively quiet, and the tabletop seems really sturdy. The way the frame was designed even allowed me to set it up so the motor and controls were on the righthand side instead of the left, which suits my needs better. My only real complaint about the desk is that it wobbles side-to-side a bit. The wobbling seems to stem from the overall design of the frame, but the desk works for me.