While the bed itself is very nice (maybe slightly overpriced) the experience of getting it is why it got 2 stars. They didn't send all the wooden slats needed for the frame. Then in order to get just that part I'd have to wait a week; it was actually faster for me to have a whole new bed expedited to me just so I could get that one part out of the boxes. Then the new bed (still in boxes after i'd taken out the part I needed) was supposed to be picked up by UPS (all handled by Wayfair) but even that was a problem when UPS didn't get all the boxes in one return trip and had to come back to my home several times just to pick up all three boxes.