Ordered this expecting there to be a delay with the Covid19 situation however got a text 2 days later saying it was being delivered. The man who brought it initially tried to give us a bunk bed, then subsequently gave us only 2 out of the 3 boxes required to put the bed together. Customer services were excellent and we got the missing box a couple of hours later. My partner put up the bed mainly by himself. Was a lot of shouting involved and he’s vowed to never put up anything I buy again but to be fair he managed to bang it up in just over 2 hours. The bed is really lovely and I’m really pleased with it.