Beautiful rug but it was folded and rippled upon arrival. I have ordered rugs from Wayfair before without this issue. We let it lay flat for 3 days, then flipped over and let it lay flat again for about a week. Tried rolling it the opposite direction of the ripples for several days as well. Finally my husband spent about 8 hrs (over multiple days) steaming the creases out and it's still not entirely flat. Not sure why they are packaging rugs like this, but be forewarned. The rug itself is 5 stars.