delivered on time and without damage. rug laid relatively flat straight out of the packaging. has a slight synthetic smell, which i expected but it's not overwhelming and should subside quickly enough. it's thin, but not too bad, and it's about as soft as you'd expect a thin synthetic rug to be ... it's not scratchy thank goodness. the colour and pattern match the pictures on Wayfair - it's absolutely gorgeous. i bought the 5' x 8'