I was beyond excited to upgrade to this machine after replacing another faulty coffeemaker from a different brand that barely lasted 2 years. Unfortunately, after only using this Ninja for about a month, I have experienced quite a few issues already. Those issues are that when I put a K-cup in, it either comes out as clear water or the grounds end up in my mug. Today I was brewing a K-cup for my company, and when the mug only filled halfway twice, I decided to inspect further. I looked inside the K-cup adapter was properly in place and when I removed it, to check the brew basket, it was clogged full of grounds beneath the K-cup adapter. I have double checked the directions multiple times and I am following all of the steps correctly so I must have a faulty machine. I can see it’s potential, I just wish it worked as well as I hoped it would.