The rug itself is fine the custumer service that comes with was horrendous.
Order a rug they sent a the wrong size contact the customer service they asked picture as proof, sent them again they asked for more with the measurement meter showing it is a wrong one
I took the pic of the measurement on the rug sent to them yet they asked for more pics which i was very confused 
I called the customer services the were very apologetic about it. I told them i need a refund which they agreed. 
Next day the rug turned up in my front door  i took almost 2 weeks for me to get my rug. 
I was a really bad experience and i dont think i will be buying again from this website.