This toaster does it's job.  Well.  Two Things:  1-One side toasts a little darker than the other side but you can adjust the toast darkness number.  2-When toasting small things, like an English Muffin, the pop up doesn't bring the muffin up above the slots... solution is to push up on the "lever"... but the lever is on a spring such that you have to hold the lever up with one hand while removing the muffin.  Just a little akward.