We bought this custom panel dishwasher to replace a 11-year old dishwasher (Bosch Integra 500) that used the exact same wood panel. Unfortunately, the door on the new dishwasher is MUCH harder to open and close, which makes it a chore to use. Our wood panel weighs 13 pounds, which is right in the middle of Bosch's recommended weight range. However, the door spring is so strong that we can't leave the dishwasher door slightly open (the spring pulls it shut). I read about another user adding a lead sheet to the door to give it more weight. I might try that. However as he pointed out, that doesn’t reduce the effort required to open and close the door because the hinges are so stiff. It's disappointing that our 10-year old Bosch was easier to use than the latest version.