I was so excited to receive this item but it’s all just wrong. There’s a broken piece which I was willing to overlook but the main problem is that the screws don’t tighten the way they should. As a result, the seat is wobbly and not safe. It’s almost as if they packed the wrong screws. I sent an email to the manufacturer. Let’s see how helpful they are.

Update:
I reached out to wayfair for a replacement and they immediately sent one out. The 2nd bench came without any damages and SO FAR it’s functioning well.