Bought the 6' W Frame Folding Picnic Table.  When we started putting it together, it became obvious an essential piece was missing.  We contacted Lifetime, and to my happy and thankful surprise, customer service made it easy and quick to solve the problem.  
Michelle determined which specific piece was missing, she sent it out, and BINGO! we completed the assembly.  Problem solved.
Thank you, Michelle, we surely appreciate you help.