I liked the price, the speedy free shipping and the offer of free return.  Since it's September, the tree is still in its box, but we did open the container and make sure the lights work in all three sections.  The size of the shipping container made me nervous because it was so small, but the actual tree seemed quite hefty- I didn't set it up because I was afraid I wouldn't be able to get it back in the box whether I wanted to keep it or just store it until the appropriate season.  I've seen needles that are more realistic looking, but so far I am quite pleased with the purchase.