I bought this and another unit which was larger - the box was delivered by FedEx all smashed up, but when I did a quick check inside everything seemed to be ok. It wasn't until we went to do the installation and actually took everything out of the box piece by piece did we realize that the two long vertical boards were cracked in half. I called Wayfair and instantly got a full refund. I would have liked to use this unit as we had a good experience with the larger one we bought, but unfortunately we never got the chance to thanks to FedEx! Five stars for Wayfair customer service though!