my dog loves it!! it's comfortable and definitely roomy for her size. my dog is really skittish since she's a rescue and i think she has trauma from being in confined spaces—she really hates it. she tolerates this space more than others definitely. i think it's the clear window in the front. it's super cute as a side table as well. honestly i would sleep in here if i could. every time someone comes over that's what they say lol.