We’ve had the washer for a little over a month. It’d been doing a great job and we we’re quite satisfied with its performance. Unfortunately, a tear occurred in the rubber gasket for the door and due to the way the water fills it began to leak significantly. We requested a service call. LG and their service partners were on the issue immediately. Communication from both LG and the service person was GREAT! Our washer was repaired in quick fashion and is back to running perfectly.