This is the second pet hair eraser i have purchased. We have a very hairy dog and the vacuum did a great job of picking up her hair without wrapping around the brushes and getting clogged. It worked fine for about three or four years but the brush stopped twirling and there was no suction. I called customer service and they recommended taking it to be repaired. It would not be covered by the warranty. Of course with all non essential shops closed that was not possible. So i decided to order another model of the pet hair eraser. It came delivered to my house in a few days on a Sunday. I tried it out and really like it. It's much more lightweight and the light is a great feature.