I bought this machine as one of my wife's Christmas presents. We used it for the first time last week. It was so easy to use and did a tremendous job. Our home and carpet is 11 years old and this is the first time we have shampooed the carpet. And , what a difference. It looks so good . Even though we vacuum nearly every day. The carpet looks new again. If we could just get our bird not to make such a mess. We believe every person who has carpets should have this machine.