I got this toaster an exchange for an honest review and I just want to say that this toaster has saved me so many slices of bread from being burnt. Like many peopl, in the mornings when I’m roasting my bread I’m doing a bunch of other things and many times I’ve burnt my toast and had to make a new one which took up more time. Since I’ve received my new black and decker two slice toaster, I’ve had only pleasant experiences. I love that I don’t burn my bread anymore and that it cooks so evenly.