It’s a nice chair but the top back massagers and the neck massagers are barely noticeable on your back and can barely be felt. I also find the top back massager only reaches to the bottom of my shoulder blades. I am average height at 5”11” amd can’t understand why the chair can’t massage from the bottom of my should blades to my neck?  I also find the pillow is not very thick and comfortable for your head and nexk