I love the idea and small "footprint" of this toilet paper holder.  The design is excellent.  It deserves 5 stars.  It appeared well packaged and the box it came in shows no signs of rough handling, so I can only conclude that the person who shipped it didn't care about or didn't see the dent.  I decided to keep it and turn dent to back, but I don't like paying $35 for an imperfect product and I don't want the expense and hassle of mailing it back