I read past reviews pertaining to this chair so I was hesitant on purchasing it. Some complaints were from missing hardware... to holes not aligned for the bolts. I mean no disrespect but if people just follow directions they'd have no problems. It's not rocket science. It was so easy to assemble. Not only that but it looks exactly like the picture. The chair is awesome. And delivery was prompt and went smoothly. So in conclusion, if someone has problems assembling this chair, simply put, they're either illiterate or just dumb.