Even if the first chair I received was damaged, Customer Service did an excellent job and sent me another glider. Since the little one is born, it's a pleasure "gliding" and even taking a nap on it! I'm not putting 5 stars because of the initial issue and also because I don't know if the quality of this chair will allow a use for more than 3+ year. But for the price, It's a good bargain for my daily usage. 

Fauteuil tres confortable, j'ai eu un probleme initial avec un accoudoir defectueux mais le service client a ete tres efficace et m'a renvoye une autre chaise. Je m'en sers tous les jours et suis tres satisfait. neanmoins, je ne sais pas si la qualite du fauteuil autorisera un usage apres plus de 3 ans mais pour le prix, c'est une bonne affaire