I built the first 2 out of 3 units and installed them. Upon opening the last box, found quite a bit of damage. Likely from the production/packing process. Unfortunately because of a project timeline I went ahead and assembled anyway despite the damage as it was purely cosmetic. We're generally satisfied with the new cabinet system and the swift & free delivery of the overweight packages. However, we're going to have to spend some extra money to reinforce the shelves. One already collapsed and we lost a few glass items. So lesson learned - be cautious. The plastic tabs that hold up the shelves cannot handle much weight. That really can defeat your purpose if you want to maximize for storage.

I did reach out to customer service regarding the damage. While they were empathetic, the correspondence stopped there. I suppose there was nothing they could do for me compensation wise, since I did not pursue a return. For the 1K spent on this 6 piece set, that's disappointing.