Initially, I wrote into the helpline with a question, as I did not know if the slipcover would fit my sofa. They responded back within a day or two and answered my question. I was very pleased with the slip cover when it arrived.  It was easy to put on and it stretched very nicely. It looks great.  It arrived quicker than I was told, which was a big plus.  I am very happy with it and will definitely order from wayfair again!